David Ashlock Email & Phone Number

Waverly, Iowa, United States

* Responsible for envisioning and driving the evolution and ongoing innovation of SADA's Flex Subscription and Managed Services delivery models.* Ensure that SADA's services remain adaptable, efficient, and at the forefront of industry standards.* Formulate the ideation and strategy by identifying opportunities for process enhancements, service model.

Waverly, Iowa, United States

* Actively manage the largest Flex Subscription Agreement contract in SADA's history, valued at $6.5 million.* Utilize Jira Administrator and Power User expertise to enhance, automate, and accelerate Flex Managed Services delivery.* Built a turn-key, custom shell script that migrated all components, data, setups, and configurations from SADA's.

Waverly, Iowa, United States

* Developed and implemented SADA's Managed Services Value Coefficient as a method of prioritizing the value of work and measuring and reporting on the impact of services delivered.* Actively managed the largest Flex Subscription Agreement contract in SADA's history, valued at $6.5 million.* Be an engineering force multiplier, complex problem solver, and.

Waverly, Iowa, United States

* Managed portfolio of client contracts worth $5.4M of revenue per year, realizing success through application of ITIL / Lean IT methodologies and exceptional leadership skills.* Monitored contracts, service level agreements, and key performance indicators to identify potential risks and implement mitigation actions to protect critical business services.

Waverly, Iowa

* Provided expert knowledge of Pythian-related technical products and offerings to maximize value of clients' spend.* Facilitated client and market feedback to sales, marketing, and business development to help identify and build solutions to meet client needs.* Played instrumental role in client satisfaction by working with operational teams for proper.

Waverly, Iowa

* Collaborated closely with leadership to drive strategy through development and implementation of new business processes.* Quickly learned new skills and applied them to business goals, improving efficiency, productivity, and financial viability of operational processes.* Gathered requirements, defined scopes, allocated resources, and established.

Waverly, Iowa

* Led internal service support capabilities, including Management Information Systems, Process Management, Workflow Management, Project Management, Business Systems Management, and Compliance Management* Accountable for evaluation, selection, design, and operational management of business systems for management information, reporting, and process /.

Waverly, Iowa

* Assisted clients with definition, automation, and documentation of Change Management processes to ensure proper approvals, documentation, back-out plans, risk assessment, management review, and resource coordination to protect critical business systems.* Worked closely with technical staff to identify Runbook and Service Request activities and to develop.

Ottawa, Ontario, Canada

* Directed team of 7 Oracle Applications DBAs, mentored new team members, built on-call schedules, managed resourcing, assigned workloads, and provided performance feedback / quality assurance.

Ottawa, Ontario, Canada

* Installed, upgraded, configured, cloned, and tuned Oracle Applications and underlying Oracle Database systems and all associated middleware in Linux and Windows environments for 3 enterprise-class clients.

Wichita, Kansas

* Integrated PeopleSoft with external job application boards bi-directionally using SQR, saving over $200K per year.* Reduced payroll runtime in PeopleSoft from 28+ hours to 47 minutes through simplifying business processes and improving integrations.

Wichita, Kansas

* Automated 2,000+ runbook activities using AutoSys to reduce operational costs by over $300K per year.

Wichita, Kansas

* Leveraged ITIL framework and concepts to develop Incident Management, Change Management, Problem Management, and Service Request/Runbook processes to stabilize and reduce support requirements for over 300 highly-available critical business systems and focus on providing highest value-add from provided IT services, reducing downtime by over 60% and.

Wichita, Kansas

* Reduced costs of running and maintaining Oracle Applications by $9M per year through improved use of built-in functionality, automation tools, and implementation of new server and storage technology.

Wichita, Kansas

• Developed an IT system using Perl and MySQL that consolidated information from 12 independent information systems regarding service utilization to support improved accounting allocation and bill-back to the businesses.

Wichita, Kansas

* Responsible for the development and support of all reporting tools/features of Oracle Applications across Koch Industries.* Wrote complex, back-end SQL queries to pull, filter, and group data that was accessible through provided application front-ends, saving $200K in one-time add-on costs and $50K per year on-going.

Wichita, Kansas

* Developed a mobile-based accounting application for reporting provided services to customers of Retail Services, including customer-level profit statements that allowed marketers to review profitability and credit-worthiness of customers in real-time, increasing sales by 275% in the first 6 months.

Wichita, Kansas

* Reviewed account reconciliations, including follow up of required adjustments and unidentified variances. Proactive research into a variance uncovered an operational issue at a terminal related to blending, saving $30K per month.* Led process improvement projects, including centralization and consolidation of reporting and risk reduction activities for.

Wichita, Kansas

* Supported the accounting, finance, and trading support teams by automating processes and tasks. Leveraged expertise in Excel formulas to reduce the process of calculating the position reports from 4 hours daily for each profit center to 20 minutes, which reduced mis-keyed information and improved reporting and risk reduction.