David Asquith Email & Phone Number

A highly enthusiastic and determined UC professional.With over 25 years experience in telecommunication engineering, support and solution architecture across key system types Mitel MiVoice Business (MCP accredited), MX-ONE, MiCCE, MICCB, Avaya, Unify OSV (Openscape Voice) System Administration.UCaaS solutions including Broadsoft (Horizon/TIPT) Adaptive Collaboration and 3CX hosted telephony implementation and design specialist. On premise to cloud migration expert.UC solution architecture including the design, planning and documentation for enterprise grade deployments within the banking and enterprise sectors.Amazon Connect - Cloud Contact Center - Support and configuration, deployment and training experience, integration with AWS services, call recording and analytics.Microsoft Teams Administration - MS-700 Accredited - Experience with migration to and administration of MS Teams phone system.MS Teams Operator Connect deployment. AudioCodes ACA accredited - Configuration and deployment of direct routing solutions for MS Teams.Mitel MiContact Center Enterprise 9.6 - Installation and maintenance certification.MiVoice MX-One - Release 7.5 - Installation and maintenance, fully certified.Mitel MiContact Center Business - Release 10, Installation and maintenance fully certified engineer.Highly experienced in enterprise customer environments, working as part of a support team to achieve high priority SLA's.VOIP and SIP skills including fault investigation and networking analysis, experience with WireShark and packet captures to diagnose issues.Firewall planning for cloud and on premise applications.Cabling - Cat5/6/7, Structured cabling, Krone, Co-ax cabling, DASS, DPNSS, VOIP, Q931, Co-Ax, Fibre, SIP protocols.Experience in Polycom end user training, hosted platform administration training and hosted telephony project management.Mitel MiVoice Business - Highly Experienced Engineer, Fully certified to release 10 - MiCollab/MBG installation and administration. Vast experience with Mitel UC applications and virtual environments.19 years experience with Siemens/U​nify product range - ISDX/Realitis, Hi-Path, AC-Win Consoles, DX mail/Messenger/Auto Attendant/Phonemail.Pro-centre installation and configuration.Unify OSV accreditation and over 5 years system experience with unified communications applications (mobile/desktop/web collab)14 years experience with Nortel product range - Meridian, BCM, norstar, option 11, Call Pilot, CS1k (ACIS Support Specialist Qualification)Over 70 engineering courses and exams completed.

Listed skills include Contact Centers, Ip, Networking, Network Administration, and 5 others.