- Supported VPs and Directors on the planning and execution of various IT projects- Provided executive support in a timely and efficient manner- Maintained and monitored essential IT operations, including operating systems, security tools, applications, email systems, software, and hardware- Helped manage efficient usage of our 100% cloud-based resources and perform audits on utilization. - - Implemented AWS cost best practices.- Facilitated employee onboarding/offboarding: ordering and setting up new laptops and equipment for new employees; making sure information is secure when people leave- Trained employees on both software and hardware and provided technical support (remote and in-person) when needed in a timely manner- Owned IT policies and procedures that create a culture of security- Oversaw ordering of equipment and inventory- Identified problematic areas and strategically scaled technology solutions across the company