David Atef Email & Phone Number

Egypt

Responsibilities Full coverage plan of all products at customers' outlets according to channels strategy Achieve the monthly and yearly sales targets Monitor the customer’s credit limit Develop the customers by increasing sales and availability in the market Following up on the products delivery through sales drivers. Prepare achieved sales reports. Prepare competition sales reports by following up the competitors’ promotions and prices in the market to further enhance our competitive situation Monitor sales prices to ensure that salesmen adhere to published pricing Open new trading accounts Maintain expected level of visibility in the job holder's outlets Manage sponsored events by the company Understanding company brand portfolio and the role of each brand within the category. Follow up on market execution according to commercial rules and guidelines using diverse reports & tools. Handling on job problems and conflicts and seek for proper solutions Maintain business partnership covering all levels of customer satisfaction

Egypt

Responsibilities Answer incoming calls and assist customers in their specific orders Provide a high level of personalized customer service.  Provide customers with product and service information.  Up sell products, inviting customers through the phone call to try any new product. Offering the promotions if available to all customers Sell product and place customer orders in computer system.  Solving the billing issues. Outbound calls to increase sales & to activate the inactive accounts Arrange the sending of the order with any special request for the products such as cold drinks or black bags. Following up the delivery cycle until the order delivers to the customer.  Transfer customer calls to appropriate staff.  Complete call logs and reports.