Responsibilities include reporting to managers and overseeing staff in their absence, ensuring smooth operations and maintaining service standards. Conducting training for new hires on procedures and sales techniques, while also managing customer interactions to enhance satisfaction.Addressed inquiries and resolved issues promptly to enhance customer satisfaction and loyalty.Worked closely with team members to ensure operational efficiency and consistently achieve sales targets.Acted as manager in their absence, overseeing staff, maintaining productivity, and upholding service standards.Conducted regular stock checks, optimised product availability, and implemented inventory control measures.Organized and maintained merchandise displays to attract customers and drive sales.Trained new employees on store procedures, customer service protocols, and sales techniques.Executed promotional campaigns to increase sales and customer engagement.Managed cash and card transactions accurately to maintain financial integrity.Coordinated staff schedules to optimise coverage and performance.Performed regular inventory audits to maintain accuracy and manage stock levels effectively.Fostered a collaborative team environment, motivating colleagues to achieve goals effectively.