+120% to quota 2023As an Account Executive at Toast, a premier software company specializing in cloud-based SaaS solutions for the restaurant industry, I bring my extensive eight-year sales experience and a deep understanding of the SaaS landscape to the forefront. Toast's innovative platform revolutionizes how restaurants operate, providing an integrated suite of products that streamline operations, enhance customer experience, and boost overall efficiency. Leveraging the scalability and flexibility of SaaS, I focus on aligning our advanced solutions with client needs, ensuring they fully benefit from the digital transformation opportunities Toast uniquely offers.

- Strategic Sales Leadership: Steering complex sales cycles by aligning Salesforce's cutting-edge solutions with client needs, focusing on delivering value and maximizing customer satisfaction.- Relationship Management: Building and nurturing long-term relationships with key stakeholders, ensuring a deep understanding of their unique business challenges and objectives.- SaaS Expertise: Utilizing my deep knowledge of SaaS products and market trends to provide insightful, consultative advice to clients, helping them navigate their digital transformation journey.- Result-Oriented Approach: Consistently surpassing sales targets by implementing effective strategies, identifying new opportunities, and cultivating a robust pipeline of prospects.- Collaborative Teamwork: Working closely with cross-functional teams, including product lines, marketing, and customer success, to ensure a cohesive and integrated approach to account management.- Industry Insights: Staying abreast of industry changes and technological advancements to maintain a competitive edge and offer up-to-date solutions to clients.

Partner with enterprise accounts on their travel needs to maximize benefits for both our partners and United Airlines.• Developed and built new performance measurements tool that led to +5% growth in current business year over year• Created compelling customer facing presentations to share with corporate accounts to develop most effective individualized travel program, catering to specific needs• Prospected leads and acquired accounts to increase portfolio volume by more than 20% in 2 years• Leveraged relationships with key internal stakeholders across divisions to develop new customer facing reporting to drive increase in customer satisfaction scores

Collaborate with key partners across both Sales division and other entities in the commercial organization to analyze key results and implement changes to go to market strategy to maximize profitability within our corporate portfolio.• Analyze division level performance monthly and create PowerPoint decks to review key results with Executive leadership team, including weekly reporting to Chief Commercial Officer• Led analytical strategy for Atlantic & Pacific Joint Ventures. Cross-organizational team introduced automation, predictive data, digital engagement• Created performance metrics to best analyze success of Sales team initiatives. Utilized new performance tools to identify successful/unsuccessful projects and collaborated with specific product teams to maximize effectiveness• Perform ad hoc and time sensitive analysis on industry trends, internal performance, and shareholder driven initiatives for Sales division officer team in support of the commercial organization.

Led a team of 17 direct reports managing day to day operations of all below the wing activities at United Airlines largest hub. Responsible for controlling costs, driving performance improvement, and helping individual contributors maximize their abilities and grow their careers.• Analyzed staffing trends to identify overlapping opportunities. Results of analysis and change in staffing led to approximately $2.9MM in annualized savings• Built and developed first performance analysis model in Excel to optimize efficiency within mechanized processes that eliminated waste and led to over $500,000 in annualized savings• Worked directly with front line employee leader group to identify process improvements. Peer led improvements were able to show over $800,000 in annualized run rate