Bennett Carter Email & Phone Number

San Antonio, Tx, Us

- Eliminated technical debt by migrating data service endpoints from olderrepositories running on .NET 4.5 to newer ones that utilize .NET 6.0 while alsoimplementing Entity Framework, Automapper, and unit tests via xUnit.- Shared responsibility with the team lead in managing the UAT and deploymentprocesses for various user stories, ensuring smooth transitions to Stage andProduction.- Revamped and improved the front end of a client portal by utilizing Angular,AmCharts, and PrimeNG resulting in improved response times, a cleaner userinterface, streamlined employee benefits tracking, and the addition of a newdashboard that displays aggregated data.- Leading a team of two other web developers worked alongside multinationalpartners to construct high fidelity Webpage mockups using HTML, CSS, andJQuery.- Conceptualized, built, and implemented a self-service configuration tool thatsales users utilized

San Antonio, Texas Area

-Utilized SQL, Pivotal, and Excel to maintain sales database integrity. - Ran monthly reporting on sales data which was submitted to executives at the VP level. - Ran troubleshooting and assisted in navigation for database users at the sales level. - Handled IT tickets for adding and removing users from the database. - Tested new features and updates in Dev and QA environments before moving changes to production. - Partnered with employees in other departments to determine use scenarios and needs for upcoming features.- Groomed database by monitoring and correcting data inconsistencies by researching origins. - Utilized Pivotal CRM development toolkit to make updates to user interface. - Collaborated with Pivotal dev team to discuss growth points for Pivotal and potential update features.

- Responsible for initiating steps of the collections process including initial communications, escalations, and evaluations for bad debt. - Communicated weekly with clients via phone calls and emails to ensure payments were made for invoices priced up to $300,000.00. - Provided information to clients and sales representatives regarding invoicing errors, moving funds, and submitting payments. Utilized Microsoft Excel, Oracle, and Online Payment Portal to track due invoices and payments for over 1500 accounts. - Kept detailed physical and digital records of all communications with client, fund movements, and procedural abnormalities. - Evaluated whether orders could be released for accounts that had not made payment by order deadlines. - Watched out for abnormalities in invoicing and payment trends to avoid errors on an individual and widespread level with accounts.

United States

- Handled up to 200 calls a day, both inbound and outbound. - Assisted customers with a variety of banking issues involving debit Card activation, online Banking, mobile banking, and various other banking inquiries. - Rotated projects every 2 to 3 weeks and quickly adapted to various programs associated with each client.

San Antonio, Texas

- Ensured customers were well informed on product options. - Managed the food line through multi-tasking and communication to ensure efficiency. - Maintained a positive disposition without fatigue affecting performance.

Trinity, Texas

- Had the responsibilities of one of the standard counselors, along with some additional duties. Managed photography for multiple events. - Participated in organizing night time events throughout the summer as a part of program team. - --- Acted as announcer for talent shows with an audience of 200-300 people. - Conducted on the job training with junior counselors on how to properly carry out their duties.

Trinity, Texas

- Worked 24/7 at the camp for 1 to 2 months each summer from 2012 to 2015. - Assured daily needs of a group of 8-11 children were met in 2-3 week rotations, manage conflict resolution between campers, and communicated with parents regularly. - Occasionally handled photography for events. - Won an award for integrity and dedication to the camp in 2014. - Taught various classes such as biking and DVD production. - Acted as a lifeguard during several waterfront activities. - Engaged in customer care through phone calls with parents. - Verified accuracy of disciplinary forms.

Bachelor’S Degree, Mathematics

Activities and Societies: Swashbuckler Community Hall, Trinity Electronics and Social Club, Trinity University Math Society.

Education record