Who is David B. Jackson? Overview
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Quick answer
David B. Jackson is listed as System Administrator at RTX, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a matched LinkedIn profile for David B. Jackson.
David B. Jackson previously worked as Network Administrator at Xpect Solutions, Inc and System Administrator at Xpect Solutions, Inc. David B. Jackson studied at Western Governors University.
Company email context
Email format at RTX
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RTX
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Profile bio
About David B. Jackson
David B. Jackson is a System Administrator at RTX.
Current workplace
David B. Jackson's current company
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9 roles
David B. Jackson work experience
A career timeline built from the work history available for this profile.
System Administrator
Network Administrator
Nov 2019 - Jul 2022
System Administrator
Feb 2018 - Nov 2019
Help Desk Specialist
Nov 2016 - Feb 2018
Information Technology Support Specialist
Oct 2015 - Oct 2016
Help Desk Technician
Provided T1 support for the Federal Bureau of Investigation with solutions that maximize availability, functionality, and security. Work with individuals to diagnose and troubleshoot problems with hardware, software, networking, and user accounts.•Answered help desk telephones for assigned accounts and respond to moderately complex customer inquiries to ensure customer needs are met.•Assisted the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate.•Followed up with customers to ensure that customer inquiries are resolved within the contracted or agreed upon time frame.•Logged and tracked inquiries using a problem management database and maintains history records and related problem documentation.•Identified, evaluated, and prioritized customer problems and complaints to ensure that inquiries are successfully resolved.•Analyzed and evaluated inquiry/problem reports and makes recommendations to reduce help desk call rates.•Provided leadership and work guidance to less experienced personnel.
Nov 2014 - Dec 2015
Help Desk Specialist
Sep 2014 - Nov 2014
Information Systems Technician
Aug 2009 - Aug 2014
1 education record
David B. Jackson education
FAQ
Frequently asked questions about David B. Jackson
Quick answers generated from the profile data available on this page.
What company does David B. Jackson work for?
David B. Jackson works for RTX.
What is David B. Jackson's role at RTX?
David B. Jackson is listed as System Administrator at RTX.
Where is David B. Jackson based?
David B. Jackson is based in Dallas-Fort Worth Metroplex, United States while working with RTX.
What companies has David B. Jackson worked for?
David B. Jackson has worked for Rtx, Xpect Solutions, Inc, Gamestop, Computer Sciences Corporation (Csc), and Insight Global.
How can I contact David B. Jackson?
You can use AeroLeads to view verified contact signals for David B. Jackson at RTX, including work email, phone, and LinkedIn data when available.
What schools did David B. Jackson attend?
David B. Jackson studied at Western Governors University.
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