● Present price, credit and terms in accordance with standard procedures and customers’ profitability profiles. (Cost Estimator))● Accurately process customer transactions such as orders, quotes, or returns.● Obtain accurate information from supply chain, launch management and manufacturing relating to shipment dates and Customer dates of delivery.● Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.● Contact customers following sales to ensure ongoing customer satisfaction and resolve many complaint/issues● Fill requests for catalogs, information, and samples.● Manage, Setup and maintain customer files.● Interface with sales representative and customer through the quoting and order process.● Work with customers to convert quotations to order and support business to increase revenue. ● Work with Launch Management and Production to communicate all aspects of customer orders with customers.● Collate credit paperwork for review and approval.● Assist the Sales Manager in all duties and other tasks as assigned.● Support internal team to review designs and establish timelines and ultimately track progress to avoid delays in shipments.

● I started as a cashier and I proved that I was a great multi-tasker as I was able to sell higher memberships while checking out members.● Quickly, I became the Front-End Supervisor where I oversaw all the front-end employees and was able to motivate my team and create a positive atmosphere for both my team and the members being checked out. ● After a year, I moved to the wireless department where I was the liaison between companies such as At&t, Verizon, Sprint, US Cellular, etc. and our sam’s club members. I was able to bring up sales at our kiosk and at the same time, made sure that our members were satisfied with the phone and company they chose.● Through my time working as a wireless associate, I mastered skills in salesmanship, which requires understanding what the people need and making sure to sell what would be best fit for them.