My passions are working to resolve and fix problems for clients. Every day is an opportunity to improve the ways we do business with our clients and business partners. Figuring out the root causes of issues and suggesting ways to improve the customer experience is my greatest passion. Working in my current role as a client service supervisor allows me to act as a role model for new CSRs and guide them to find the information quickly to answer their questions. Every escalation is an opportunity to learn how to provide better service and learn from our mistakes.
Listed skills include Relationship Management, Csc, Mutual Funds, Financial Services, and 8 others.