David Baker Email & Phone Number

Perth, Australia

Paramedic Ambulance Services The St John ambulance service aims to provide the highest level of pre-hospital emergency care and patient transport to the Western Australian community.Role of a ParamedicSt John Ambulance paramedics are the front line operators for dealing with medical emergencies in Perth.Paramedics provide a crucial service for the community, with their role involving responding efficiently to callouts for ambulance assistance, providing care for… Show more Paramedic Ambulance Services The St John ambulance service aims to provide the highest level of pre-hospital emergency care and patient transport to the Western Australian community.Role of a ParamedicSt John Ambulance paramedics are the front line operators for dealing with medical emergencies in Perth.Paramedics provide a crucial service for the community, with their role involving responding efficiently to callouts for ambulance assistance, providing care for the sick and injured and transporting patients while constantly monitoring their condition. Show less

Perth, Australia

Supporting 200 users within an Office environment. This included equipment installation, configuration, Network Administration, Server support, Domain Administrator, Active Directory, Setting up, maintaining user accounts, GPO installations, Anti Virus, Microsoft Exchange and Software Licence Audit and Management.

Perth, Australia

Team leader of a team of up to 4 (Providing cover for WA Desktop Manager when required) Technical Specialists. Responsible for onsite 2nd and 3rd level support within GESB, including WSUS, Local Server Support, resolving hardware and software issues, rollouts of PCs, Software and administrative tasks including liaising local IT Manager and 3rd party vendors. .

Perth, Australia

Holton Heath, Poole, Dorset, United Kingdom

Heatric (Part of Meggitt PLC)Heatric serve a wide range of markets in the oil, gas and petrochemical industries. They have supplied heat transfer products all over the world and their client list includes many of the major operators.Responsibilities included all Build, Design, Testing, implementation, Documentation and Administration. Telecoms Administrator and trainer. Supporting a 120 users within an Office and Factory Environment. This included Network Administration… Show more Heatric (Part of Meggitt PLC)Heatric serve a wide range of markets in the oil, gas and petrochemical industries. They have supplied heat transfer products all over the world and their client list includes many of the major operators.Responsibilities included all Build, Design, Testing, implementation, Documentation and Administration. Telecoms Administrator and trainer. Supporting a 120 users within an Office and Factory Environment. This included Network Administration, Server support, Domain Administrator, Active Directory, Setting up and maintaining user accounts, GPO installations, Anti Virus, Microsoft Exchange, NAS (Network Attached Storage) and Audit Management. Building and Installing Servers, Desktop PCs, Laptops, Printers and Scanners. Installing software and providing day to day support for all software issues and installing all hardware upgrades Show less

Bournemouth, United Kingdom

Providing PC support within a team for over 500 users in both Abbey Life and UISL to strict SLA agreements. Planned and managed moves including testing of over 250 PC's, printers and telephones to strict weekend deadlines. Provided 24/7 Support to Windows 2003 Severs with attached Optical Storage on two sites using Dameware and VNC remote access software. Personally responsible for Project Management in initiating, planning and setting up new lines. Including the local… Show more Providing PC support within a team for over 500 users in both Abbey Life and UISL to strict SLA agreements. Planned and managed moves including testing of over 250 PC's, printers and telephones to strict weekend deadlines. Provided 24/7 Support to Windows 2003 Severs with attached Optical Storage on two sites using Dameware and VNC remote access software. Personally responsible for Project Management in initiating, planning and setting up new lines. Including the local UISL/Abbey Life Help Desk and specialist Call Centre lines utilising the Lucent ACD. Included costing (for example wallboard installations, floor box moves) implementation and documentation. AchievementsLiaised with external suppliers for the purchase of telecom equipment (including pagers). On my own instigation I reduced the annual cost by £20,000. Awarded IT Directors award. Work in a Telecom team of two to achieve ever changing demands on system improvements to address business needs. Resolved an issue brought about by BT number changes which made it impossible for agents to call mobile telephones. On investigation a change was made to the ACD ARS (number ranges that can be dialled). This meant that Call Centre agents could maintain 1 to 1 communication with the sales staff.Coordinated, Organised and successfully completed 2 Abbey Life BR Test in Andover. This included BR Servers and Software Licence requirements, PC Builds and configuration and third party support. *Achieved MCP in Microsoft Windows NT4 Workstation.Planned and coordinated regular moves of over 250 PC's and Telecoms equipment. Always completing on time, minimising impact on day to day company business. Show less

Bachelor Of Science (Bsc), Paramedical Science, Degree

Business & Technical Certificate, Business & Finance

Diploma In Operational Salesmanship