David Baker Email & Phone Number

Chatsworth, CA, US

Waltham, MA, US

• Identify skill gaps in the sales department and work with the sales training team to develop, facilitate, and reinforce different training initiatives.
• Work with sales management on evaluating individual sales reps and create customized development plans designed to increase sales reps performance on specific KPI’s (conversion, cross selling, revenue, productivity.
• Coach individual sales reps, monitor performance, track results, and report development back to sales management.
• Pilot new initiatives, track results, and recommend next steps to sales management.
• Collaborate cross departmentally on different projects and initiatives designed to increase the overall performance of the sales department.

Waltham, MA, US

• Develop and implement plans to improve sales performance, reinforce training, deliver training and enforce skills and new initiatives for the sales reps in telesales on their assigned team.
• Assist in the development of Sales Coach Training and Development Curriculum plans.
• Mentor and coach new sales team members to achieve a quick ramp up to success and continue to remain a coach to the new team member to ensure continued success.
• Coach team members to improve and continual sales effectiveness and performance
• Consulting on, developing and implementing plans to reinforce skills taught in sales training
• Consult with the Sales Training team to identify training needs, develop training content and participate in the delivery of sales training.

Waltham, MA, US

• Contact Social Campaign customers and prospects through outbound contact strategies.
• Work to engage them in the product and ensure they are successful.
• Develop and test best practices around onboarding Social Campaign trialers' during private launch of product to ensure public launch is successful.
• Rapidly improve our product and service delivery experience by connecting, listening, and making recommendations to enhance customer experience and buying opportunity.
• Coach and advise new and existing small business and organization customers on social media marketing best practices and ways to help their business grow.
• Work with internal stakeholders to continuously improve our product and experience during early access and at launch.

Waltham, MA, US

• Responsible for generating new business through the handling of inbound and outbound sales contacts from/to customers that have shown interest in our products and services.
• Often the first impression and introduction to customer service experiences and ultimate goal is to create lasting customer relationships.
• Through a combination of inbound and outbound contact strategies, convert high-volume leads that originate from Constant Contact's website and business partners, marketing campaigns and email requests.
• Effectively qualify, conduct extensive needs analysis, and follow-up with prospects to ensure they purchase products and services that meet their needs.
• Coach and advise small business and organizations on e-mail marketing and communication strategies to help their businesses thrive and grow.
• Attain and exceed direct and cross-sell sales goals.

• Interviewed, hired, trained and managed a sales staff and monitored the day to day activities of the company. Researched and developed online business credit counseling and financing program to fast track a new.
• Account Manager for Enterprise Level Clients
• Monitored competitor’s activities to better develop new marketing strategies
• Worked to create email campaigns, websites, and social media options to reach out to potential clients
• Developed and maintained relationships with small business owners.
• Managed a sales staff of up to 15 people

Bachelor Of Science (B.S.), Business Management And Marketing

Business Administration And Management, General