David Bannick Email & Phone Number

Provided business analysis for the Jaguar Land Rover sales reporting portal application, British Brands Sales Suite ( BBSS ). • Provided business analysis, led program management and 11 sub-projects, including daily interface with development team, to interface BBSS with the Jaguar Land Rover global order scheduling application. • Developed a new process in BBSS that allowed retailers to sell customer paid scheduled maintenance contracts on Jaguar vehicles bringing additional revenue to the company.• Identified root cause of inaccurate sales reporting statistics and led project to resolve which resulted in 15% reduction in monthly costs and time needed make corrections. • Performed business analysis then led project that created a new process within BBSS that allowed entry of vehicle status information changes, centralizing the change process and significantly reducing the time required to correct vehicle status data.• Developed and led plan to migrate extended warranty data from AS400 to Oracle based system which resulted in 100% data integrity and process improvement.• Performed business analysis then led project to create a new process in BBSS to allow sale of extended warranty contracts on Land Rover vehicles reducing administrative cost and contract processing time.• Created project plan and charter to migrate customer knowledge interfaces from Ford to Harte Hanks, prepared change request and identified and resolved data issues. • Performed business analysis, feasibility study and prepared project charter and business requirements which supported construction of BBSS interface with outside vendors for roadside assistance.• Interfaced BBSS with the Ford customer knowledge application ( CKS ) to synchronize customer information and provide retailers real time access to CKS data in BBSS reducing the number of customer contact data corrections.

Managed fixed price off-site and on-site staff supplementation projects at both Ciber and Decision Consultants (acquired by Ciber).• Provided project management on program to integrate Jaguar into the Ford global warranty environment of over 30 applications.• Led fixed price project to provide production support for the Chrysler service parts business reducing the number of software defects, incident resolution times and total support cost.• Managed a fixed price project to develop a management development succession planning tool for Ford Motor Company.• Planned, organized and supervised the testing of all system changes required to support a new financial product for Ford Motor Credit Company, managing the efforts of six internal groups.• Led development of the environmental process for a new Material and Toxicology application (MATS) by developing project plans, requirements, deliverables and milestone timing.• Created a process to manage and track MATS project issues.• Led development of all server side processes and external interfaces for Activity Based Cost Management financial data warehouse project (ABCM). This included interfaces to Ford global applications for accounting, parts, labor reporting and materials requirements scheduling.• Created a change control process for ABCM and instituted separate environments for development, testing and production.• Created business requirements for new releases of the Analytical Warranty System (AWS). This included moderating focus groups, conducting requirements studies with the business customers, negotiating new release content with the business, communicating requirements to the development teams and coordinating delivery of content with the developers.• Developed RFP responses for DCI to fixed price projects, including project scope, staffing, costs, deliverables and timing. Successful bid proposals resulted in the creation of a project services unit in the Detroit office for DCI.

Business Administration

Post graduate studies in Business Administration. No degree.

Bs, Computer Science

Electrical Engineering

Activities and Societies: Farmhouse fraternity.