Defining, implementing and revising operational policies and guidelines for the organizationDeveloping and executing new growth directivesWorking with the human resources department to create job descriptions, hire competent personnel and oversee employee training programsWorking with the human resources department to develop and implement staff evaluation parametersLiaising with departmental heads to develop financial plans and ensure company-wide operational complianceKeeping track of the company’s revenue margins and conduct budget reviews to maximize profitsOverseeing client support servicesManaging procurement and resource allocation

Proactively manage changes in project scope, identify potential crises, and devise contingency plans; define project success criteria and disseminate them to management throughout project life-cycleMaintain, create and update review models for the analysis of web and application user interfaces and customer journeysLead the implementation of a field inspection process driving program integrity, customer satisfaction and warranty claims performanceWork across a wide-range of digital ad-tech & web-tech to produce valued insights

Attracting new private clients and companiesPartnership managementFinancial reporting