• Developing of solution architecture, data architecture, and identity architecture to fully manage/support enterprise needs.• Collaborating closely with the Head of Technology to define and deliver technical solutionsthat align with the company's strategic goals.• Translating business requirements into system, application, and process designs.• Designing, and overseeing the implementation of end-to-end integrated systems.• Planning, designing, and executing the integration of new technology into existing systems.

• Working with other technical teams on developing scalable software architectures for projects.• Evaluating and reviewing architectural and framework designs of third-party vendor APIs, ensuring compatibility and efficiency in integration efforts.• Collaborating with teams in different time-zones in order to succeed in building product(s) for our clients.• Developing back-end services and front-end interfaces in alignment with outlined functional specifications, enhancing system usability and overall performance.• Establishing effective communication with stakeholders, project managers and clients to facilitate timely project updates ensuring client satisfaction and project success.• Implementing alternative banking channels solutions which include Agency Banking, USSD/Mobile, Mobile Wallet etc. to expand customer reach and financial inclusion for our client’s customers.• Leveraging data analysis skills by employing scripts and stored procedures to generate insightful system reports that aid clients to review operations and make appropriate strategic decisions.• Integrating disparate systems between Mobile Network Operators and Core Banking Systems through the development of robust integrations using provided APIs alongside third-party integrators like Interswitch.• Conducting User Acceptance Tests both remotely and on client sites in order to validate system functionality and readiness for deployment which would contribute to successful project go-live.• Creating comprehensive Technical Specification Documents to provide clear guidelines for support teams upon project completion, ensuring smooth transition and ongoing system maintenance thereafter.• Lead development teams and co-ordinate with stakeholders as project Technical Delivery Manager.

• Developed custom features in CRM and corporate clients’ Service Delivery Workflow Engine which enhanced system functionality which doubled the turnaround time for commissioning of links and services to clients.• Designed, implemented, and dissected complex workflows for data service delivery system, optimizing data processing and delivery efficiency.• Translated specified change requests and customization requirements into actionable solutions, meeting client needs and project objectives.• Managed Change Requests and change processes, ensuring efficient tracking and resolution, leading to reduction in help desk issue resolution requests.• Successfully integrated CRM System and Billing System via web services, streamlining customer information transfer and reducing data entry errors.

• Provided technical and project support, ensuring seamless operations and client satisfaction.• Designed and implemented a SACCO and Loan management system, streamlining financial operations and improving loan processing efficiency for clients.• Streamlined project management processes by implementing agile methodologies, leading to an increase in project completion rates ahead of schedule.

• Developed web applications, enhancing user experience and streamlining business processes.• Conducted system presentation demos to clients, showcasing software features and capabilities.• Resolved queries regarding the information system/software and extending onsite support including maintenance of software.• Customized Manage Engine Service Desk Plus helpdesk and asset management software, tailoring solutions to specific business needs.

• Created E-commerce websites for clients using e-commerce frameworks e.g. Prestashop.• Integration of e-commerce websites checkout process with online gateway, Jambopay.