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Operationally orientated executive with deep skills and experience in delivering outcomes in complex, multinational companies via energising, aligning and mentoring teams, especially in early-stage technology/SaaS start-ups.Broad experience gained from working with large and small companies in different industries (eCommerce, Online Retailing, IT Software and Services, Telecommunications, Travel and Distribution) in diverse geographies (Australia, USA and Europe, Middle East and Africa) in a variety of roles (COO, CFO, CCO and MD). Depth and range of experience enables a quick adaption to new industries and business models and an easy fit into several cultures accelerating the delivery of outcomes.Successful track record in building and leading of high performing teams globally to accommodate high growth. Key skills are an ability to develop talent, simplify complex businesses, introduce innovative commercial solutions to improve performance and build sustainable customer focused organisations.
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AdvisorShippitSydney, Nsw, Au -
Chief Operating OfficerShippit Apr 2023 - PresentSydney, New South Wales, Au -
Chief Operating OfficerPhocas Software Apr 2022 - Mar 2023Sydney, New South Wales, Au -
Chief Customer OfficerSiteminder Oct 2017 - Feb 2022Millers Point, Nsw, AuIn an age of rising choice and accessibility for curious travellers, SiteMinder exists to liberate hoteliers with technology that makes a world of difference. SiteMinder is the global hotel industry’s leading guest acquisition platform, ranked among technology pioneers for its smart and simple solutions that put hotels everywhere their guests are, at every stage of their journey. It’s this central role that has earned SiteMinder the trust of more than 35,000 hotels, across 160 countries, to generate in excess of 87 million reservations worth over US$28 billion (AU$38 billion) in revenue for hotels each year.Achievements:• Recruited and developed a leadership team capable of driving change (e.g., Establishing low- cost centres in Manila saving $3m pa), improving performance while the business was growing at 30%+• Performance turnaround in Onboarding – complete re-engineering of customer experience and processes to improve conversion rates by 30 percentage points and activation speed by 50%.• Performance turnaround in Support with NCSAT improving from 10 to 60 over a two-year period. Winning Hotel Tech #1 Hoteliers Choice award for outstanding customer centricity globally.• Across a global team of 300 in 6 locations (Ireland, UK, Dallas, Bangkok, Manila and Sydney) employee promoter scores improved by 100% and attrition down from 35% to 15%. -
Non Executive DirectorGlobal Sisters Jun 2015 - Jul 2018North Curl Curl, Nsw, AuGlobal Sisters is a not-for-profit organisation which assists women experiencing socio-economic disadvantage to become financially independent through sustainable self-employment (www.globalsisters.org). -
Executive DirectorDcb Consulting Jun 2015 - Sep 2017Providencia, Santiago, ClProvided strategic and operational advice to various companies.• Operated as an interim executive at an ASX listed online education company driving strategic planning and global sales operations teams in US, Canada, UK, SA and NZ.• Interim COO for an ASX listed surf wear and action sports online retail company assisting with various projects with a focus on technology and digital improvements.• Completed a four-month assignment at a HR Technology company now valued at $800m. Over this period delivered a new strategic plan, simplified organisational structures, drove positive capital management outcomes with external lenders and accelerated customer acquisition activities.• Conducted a business review for a document technology company and development a strategy and operating plan and business metrics approach. This business successfully sold for $100m in 2021 exceeding shareholder expectations -
Chief Commercial OfficerWotif Group May 2013 - May 2015Seattle, Wa, UsWotif Group was an ASX listed company until it was acquired by Expedia for $700m. It had leading online travel brands in the Asia Pacific Region: Wotif.com, lastminute.com.au and Asia Web Direct and revenues of $1.1bn and 600 employees worldwide.Responsibilities➢ P&L responsibility and leadership for a number of teams including ANZ and Rest of World Hotel groups, Marketing, Planning & Analytics, Customer Service and Arnold Corporate.➢ Develop and implement strategic plans for the business➢ Active participant in investor roadshows, business acquisition assessments and successful sale of Wotif to Expedia➢ Develop new commercial opportunities to drive higher group revenues➢ Restructure Analytics team and introduce a data led approach to all decision making. -
Cfo And General Manager Corporate OperationsObjective Corporation Limited May 2010 - May 2013North Sydney, Nsw, AuObjective is an ASX listed global software company specialising in content and collaboration solutions to the public sector. With market dominance in its sector, Objective has revenues of A$50m, 200 employees worldwide and a market capitalisation of A$1.6bn.Responsibilities➢ Lead global Finance, HR, IT, Legal and Cloud infrastructure teams.➢ Drive business and financial transformation initiatives throughout all parts of the organisation.➢ Develop and implement strategic plans for the business. ➢ Company Secretary for the listed entity. -
DirectorDcb Consulting May 2009 - Apr 2010Consulting to companies on strategic, operational and financial projects
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Managing DirectorUnisys Australia & New Zealand Sep 2008 - Apr 2009Unisys is a US listed global IT services and technology company. The ANZ organisation has A$300m in revenues and 1,400 employees.Responsible for leading a business and financial turnaround.
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Chief Operating Officer - Europe Middle East And Africa (Emea)Sap Apr 2007 - Aug 2008Walldorf, Bw, DeSAP EMEA is the largest region within SAP with revenues of A$9bn and 10,000 employees in 56 countries. Responsibilities➢ Led a multi-functional team of 1,100 people across 50+ countries. There were 23 direct reports - 7 regional functional heads and 16 market unit COOs from very diverse regions. ➢ The functional teams were pre-sales (650 people), industry business development (150), product business development (100), sales operations (150) and value engineering (50).➢ To merge two sub regions within EMEA to create one EMEA wide organization and to drive business development and sales support consistently across the region.➢ To integrate the Business Objects acquisition into SAP EMEA. -
Chief Operating Officer - United KingdomSap May 2006 - Apr 2007Walldorf, Bw, De➢ Responsible for a diverse team of 110 people with 7 direct reports covering Business Development for Industries and Product, Alliances, Marketing, Value Engineering and Sales Operations.➢ Increase business development and improve sales support for the UKI operation. -
Chief Financial Officer - Nordics, Uk, Ireland And AfricaSap Oct 2004 - May 2006Walldorf, Bw, DeNUKIA was a region with revenues of A$1.6bn, operating income of A$280m and staff totalling 1,500.Responsibilities➢ All financial activities with particular focus on improving profitability in the Nordics. Three regional CFOs reported to the role with a total regional finance team of 100 people.➢ All operational activities in the region with a remit to improve business performance where below company benchmarks. -
Chief Financial Officer - Uk, Ireland And AfricaSap Mar 2003 - Oct 2004Walldorf, Bw, DeThe UKIA sub region had revenues of A$1bn, operating income of A$200m and staff totalling 1,000Responsibilities➢ Responsible for all commercial and financial activities for the region. ➢ Lead, coach and develop a team in the UK of 50 finance and 10 legal and commercial personnel. ➢ Responsible for a 30 strong Finance and Commercial team in Africa. -
Chief Financial Officer - Australia And NzSap Aug 2001 - Feb 2003Walldorf, Bw, DeSAP ANZ had revenues of approximately A$260m and a staff of 350 operating in all major centres in Australia and New ZealandResponsibilities➢ Lead and developed a team of 20 finance and legal professionals. -
Group Financial ControllerOne.Tel Limited Jul 1999 - Jan 2001
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Financial ControllerBlue Star Office Dec 1997 - Jun 1999
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Finance Director - AustraliaCarlson Wagonlit Travel Sep 1995 - Nov 1997Minnetonka, Minnesota, Us -
Lead ManagerDeloitte Dec 1992 - Sep 1995Worldwide, Oo -
Senior Manager - Executive Office New YorkDeloitte Feb 1991 - Nov 1992Worldwide, Oo -
Senior ManagerDeloitte Feb 1983 - Jan 1991Worldwide, Oo
David Barnes Skills
David Barnes Education Details
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Australian Institute Of Company DirectorsCompany Directors Course -
Imd, GenevaExecutive Leadership Sessions -
Insead, Fontainebleau, FranceGlobal Leadership Program (Sap) -
Harvard Business SchoolLeading Change And Organisational Renewal -
Institute Of Chartered Accountants (Aca)Associate Of -
University Of Technology SydneyAccounting
Frequently Asked Questions about David Barnes
What company does David Barnes work for?
David Barnes works for Shippit
What is David Barnes's role at the current company?
David Barnes's current role is Advisor.
What is David Barnes's email address?
David Barnes's email address is da****@****der.com
What is David Barnes's direct phone number?
David Barnes's direct phone number is 990 80*****
What schools did David Barnes attend?
David Barnes attended Australian Institute Of Company Directors, Imd, Geneva, Insead, Fontainebleau, France, Harvard Business School, Institute Of Chartered Accountants (Aca), University Of Technology Sydney.
What skills is David Barnes known for?
David Barnes has skills like Strategy, Management, Business Development, Business Strategy, Leadership, Business Process Improvement, Consulting, Enterprise Software, Cloud Computing, Mergers And Acquisitions, Professional Services, Risk Management.
Who are David Barnes's colleagues?
David Barnes's colleagues are Karl Brown, Carlos Silombria, William Coulter, Simon Zipperlen, Dendy Dharmawan, Arielle Marie, Edward Bareng.
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