Certified EPIC SBO PB Resolute Analyst.

Platform Management (EDI translator related products/Communication software) -Created requirements definitions (System development life cycle) -Performed ongoing installations/implementations -Performed ongoing EDI transaction mapping -Developed/maintained system interfaces -Performed ongoing administration/trouble shooting -Managed conversion to new versions of software productsTrading Partner Support -Managed EDI hotline (on call support) -Maintained EDI Implementation Guide -Performed problem determination/resolution -Developed partner specific integration plans -Performed new partner test/set-up -Developed partner specific EDI mapping -Monitored process flow -Monitored transaction receipts -Provided management reporting of EDI success -Determined future process needs with internal/external customers -Provided education regarding EDI capabilities and solutionsMiscellaneous Activities -Developed AutoFax solutions -Developed E-Mail interfaces similar to EDI processes -Managed combining of merging company's mapping and customers

Worked with business partners to develop system requirements and to finalize design.Documented system development life cycle.Designed, developed, tested and maintained systems assigned to the IT Administrationteam.Designed, developed, tested and maintained a separate, non-production administrationsystem used for training new users. Diagnosed and troubleshot the administration system's problems, and found solutions to those problems. Worked with members of the database teams to increase the efficiency and useability of the database.