The Service Team operate within the Automotive market which specialise in Dealer and Retailer SaaS systems to support the maintenance of vehicles and push part sales.In this role I am responsible for supporting the delivery of software solutions and the sustainment of products while managing client relationships and supporting the Sales team.As a Product Owner I am involved in all aspects of the Software Development Life Cycle and work with the Technology teams daily. As part of this I… Show more The Service Team operate within the Automotive market which specialise in Dealer and Retailer SaaS systems to support the maintenance of vehicles and push part sales.In this role I am responsible for supporting the delivery of software solutions and the sustainment of products while managing client relationships and supporting the Sales team.As a Product Owner I am involved in all aspects of the Software Development Life Cycle and work with the Technology teams daily. As part of this I participate in all areas of our Agile ceromonies and am responsible for creating and refining User Stories to support new client requests as well as testing application release candidates via Business Acceptance Testing. As part of the requirements gathering process, I conduct client Elicitation meetings to ensure requirements are captured accurately. Additionally we conduct market research through Dealer visits and customer/user surveys to improve the understanding of our customer base and monitor the fast moving Automotive market.Due to my technical knowledge of our systems I also assist with 2nd level helpdesk support where required. Show less

In this role I acted as the liaison between the Councils Business units and the SoftwareDevelopment team and carry out investigative work relating to existing services andonboarding new services to the MS Dynamics platform. This involved researching,analysing and interpreting complex processes and information to produce solutionsfor the business team by turning this information into User Stories. The role also meant Iwas responsible for all BA processes and procedures… Show more In this role I acted as the liaison between the Councils Business units and the SoftwareDevelopment team and carry out investigative work relating to existing services andonboarding new services to the MS Dynamics platform. This involved researching,analysing and interpreting complex processes and information to produce solutionsfor the business team by turning this information into User Stories. The role also meant Iwas responsible for all BA processes and procedures relating to the SDLC and for thementoring and training of all business analysts Show less

The Service Team operate within the Automotive market which specialise in Dealer and Retailer SaaS systems to support the maintenance of vehicles and push part sales.In this role I am responsible for supporting the delivery of software solutions and the sustainment of products while managing client relationships and supporting the Sales team.As a Product Owner I am involved in all aspects of the Software Development Life Cycle and work with the Technology teams daily. As part of this I… Show more The Service Team operate within the Automotive market which specialise in Dealer and Retailer SaaS systems to support the maintenance of vehicles and push part sales.In this role I am responsible for supporting the delivery of software solutions and the sustainment of products while managing client relationships and supporting the Sales team.As a Product Owner I am involved in all aspects of the Software Development Life Cycle and work with the Technology teams daily. As part of this I participate in all areas of our Agile ceromonies and am responsible for creating and refining User Stories to support new client requests as well as testing application release candidates via Business Acceptance Testing. As part of the requirements gathering process, I conduct client Elicitation meetings to ensure requirements are captured accurately. Additionally we conduct market research through Dealer visits and customer/user surveys to improve the understanding of our customer base and monitor the fast moving Automotive market.Due to my technical knowledge of our systems I also assist with 2nd level helpdesk support where required. Show less

In the role of Senior QA Analyst I am working within an Agile methodology on modular data authoring systems. These were written in Java and Angular 7 with MSSQL backend and the system comprised of modular microservices which were tested using Kafka and PowerShell.As a Senior member of the team I am coaching juniors and delegating tasks throughout the QA team. I assist in the creation of user stories and acceptance criteria in cooperation with the business and development team and provide… Show more In the role of Senior QA Analyst I am working within an Agile methodology on modular data authoring systems. These were written in Java and Angular 7 with MSSQL backend and the system comprised of modular microservices which were tested using Kafka and PowerShell.As a Senior member of the team I am coaching juniors and delegating tasks throughout the QA team. I assist in the creation of user stories and acceptance criteria in cooperation with the business and development team and provide feedback on all areas of the development lifecycle. This also includes working with Automation and Performance test teams to assist their test coverage. As a Senior member of the team I was also involved in UI/UX sessions and was required to provide feedback from a QA perspective. During this role I successfully re-factored the regression testing documentation/process and defined an End to End testing process across multiple platforms. This introduced detailed End to End test documentation which could be maintained by ourselves and 3rd parties.The QA team participate in Agile sprint planning meetings, daily stand ups and backlog refinement meetings. I also host bug Triage reviews with QA, product teams and customer UAT representatives and am occasionally required to perform demonstrations of developed software to the product team. Show less

Responsible for leading QA related activities and managing junior testers including scheduling and performance reviews. This role required a high level of QA activities such as Planning and Estimating, creating Test Plans and Strategies, writing regression test and UAT documentation, creating and executing API tests using test tools SoapUI and PostMan and coordinating configuration management and deployment processes. This department created SaaS products in Java and .NET such as Web… Show more Responsible for leading QA related activities and managing junior testers including scheduling and performance reviews. This role required a high level of QA activities such as Planning and Estimating, creating Test Plans and Strategies, writing regression test and UAT documentation, creating and executing API tests using test tools SoapUI and PostMan and coordinating configuration management and deployment processes. This department created SaaS products in Java and .NET such as Web Applications, API’s and Online Booking platforms for the Automotive Aftermarket working within a Waterfall methodology. In addition, as a SME of the products I managed the 2nd/3rd level helpdesk queries and provided test packs to 3rd party DMS integrators. Show less

Employed as a Software Tester responsible for testing C++ developed desktop applications for data Cataloguing, Java Web Apps/API’s and SQL Data Transform Services. Additional duties involved estimating new requirements, maintaining regression test documents, configuration management and creating release notes.

Responsible for assembling PC’s to order and fault testing components and OS installations.