David Baugh Email & Phone Number

Chicago, IL

Chicago, IL

• Coordinated with multiple clearing firms, trading firms, software providers to troubleshoot and resolve trading and networking issues daily.
• Interfaced with traders and support staff to troubleshoot multiple technologies including networking, trading/banking software, and monitoring tools.
• Coordinated the deployment of multiple data centers and worked with providers to assist with data center migrations and build outs.
• Have led the small Victory Tech Team through growth, onboarding challenges, and our multiple transitions.

Chicago, IL

• Extensive experience with FIX set-up, testing, and scripting between both clients and exchanges.
• Facilitated client on boarding, including software configuration and performance testing.
• Assisted with software troubleshooting as well as communication of issues to development team.

Chicago, IL

• Managed Client Service operations for option exchange clients in Chicago, New York, San Francisco, and Philadelphia.
• Led migration project to seamlessly move all participating parties from the AMEX Options Exchange to the NYSE Options. This project met all expectations and the transition was made with little disruption to existing.
• Managed deployment of monthly software updates for US clients. Implemented a quality control tracking process which improved efficiency and minimized disruption to clients’ business.
• Managed the integration of new clients by coordinating hardware and software installation and training client personnel.

Led migration project to seamlessly move all participating parties from the AMEX Options Exchange to the NYSE Options. This project met all expectations and the transition was made with little disruption to existing business and increased Actant's overall client base by 15%.Managed deployment of monthly software updates for US clients. Implemented a.

Managed all brokerage activity for the Beverly Hills branch.Rebuilt the Beverly Hills branch by recruiting and revitalizing the brokerage team and reorganizing administrative tasks.Resolved client service and trade issues by coordinating with Corporate Operations.Increased Southern California revenue by 20% through building client assets and improving.

Managed all brokerage activity for the Beverly Hills and New York branch offices while also implementing executive cost saving strategies. Successfully led integration of a privately held options oriented company to part of a larger traditional financial services public corporation. As part of the Executive Management Committee, contributed to determining.

Serviced individual Stock and Option clients by assisting with complex option trade strategies and education, trade execution, margin and clearing issues, and account maintenance situations. Spearheaded client callback campaign, which increased percentage of opened and funded accounts by 25%.Created a standard phone quality procedure, which benchmarked.

Education record

International Relations

Held the following SEC Licenses while working for Brokerage Firms: Series 24: Brokerage Principal Series 4: Options Principal Series 3.