David Baz, Pmp Email & Phone Number

Toronto, Ontario, Ca

Toronto, Ontario, Ca

•I am an IT Project Manager on the digital transformation of our ecosystem with the objective of decommissioning our legacy systems and upgrading to a new Policy Management system• I ensure that projects and initiatives continuously adhere to the 3 main project metrics: Scope, Budget & Time.• I monitor project deliverables and provide status updates at Executive-level Steering Committees• I coordinate multiple releases of new web applications under the Intact brand name• I act as the liaison between the agile teams (POs, BAs, DEVs, QAs) and Business & Operations team• I monitor web development resources on different project phases (Analysis, Development & Testing, Implementation & Go-Live)• I plan & manage the Disaster Recovery Exercise for the Web team from end to end, coordinating multiple product teams (Policy Change, Client Center, Login & Registration, Manage Payment, Checkout)• I have put in place and maintain a project management community to practice within the Intact Lab department

Montreal, Quebec, Ca

• Being part of the PMO in the Business Technology team, I manage projects that provide innovative and value-adding technology solutions at Investissement Quebec. • On a first note, I have had the role of a project manager on two main pillars: directly managing data conversion and systems integration of a complete HRMS overhaul as well as the overseer for the implementation of a new cloud CRM for our governmental grants program and lines of business. • On a second note, I have been involved in projects ranging from E-learning to Electronic Signature, optimization of legal affairs as well as the enhancement of IQ's website following the merger with CRIQ, MEI and Export Québec.• Responsible for the typical duties of a PM: Initiating, Planning, Executing, Monitor & Controlling as well as Closing. Managing all knowledge areas in a project (Integration, Scope, Schedule, Cost, Quality, Risk, Stakeholder, Communications, Resource, Procurement)

Paris, Fr

• Delivery Project Manager for CRM & Loyalty Program projects (Planning, Analysis, Development, QA, Go-Live, Hypercare) • Managing projects across multiple countries and time zones (Canada, US, Latin America) • Facilitating JIRA Sprint Planning, Time & Resource Allocation. Project Kickoff & Discovery Sessions. Phases: Planning, Analysis, Development, QA/UAT, Retrospective/Post-Mortem meetings.• Coordinating between multiple project stakeholders. (Integrations Team, Loyalty Platform SMEs, Salesforce Commerce Cloud Development Team, POS Systems, SAP, Order Fulfillment, L’Oréal Business/Brands) • Budget planning for Capital & On-going Expenditures.• Creation of architectural, sequence diagrams and wireframes.• Transition of project onto support teams after Go-Live & Hypercare• Project Documentation/Reporting using Confluence by Atlassian, One-Pager PowerPoint Reports.

Montreal, Quebec, Ca

• Responsible for 2 agile teams• Clearing obstacles, establishing an environment where the team can be effective. Protecting the team from outside interruptions and distractions. • Managing Data Maintenance deployments for Oceanwide's two core applications (Bridge & Genoa)• Facilitator for Sprint Planning, Time & Resource Allocation (BA, DEV, QA), Retrospective meetings. • Liaison and Coordinator between 6 S.A.F.E Teams (Scaled Agile Frameworks for Enterprises) • Maintained Reports and Scorecards for Team Capacity, Budget Allocation and Sprint Iteration Backlogs.

Montreal, Quebec, Ca

• Participate in onsite requirements gathering meetings. • Middleware Integration to Clients and 3rd Parties. (e.g Salesforce, Web Services, SOAP, JSON, REST)• Support the Agile (Scrum) SDLC through its complete lifecycle.• Document business requirements gathered from the business associates and their customers.• Analyze system requirements and constraints to determine sustainable solutions. (Functional Specifications & Mapping)• Prepare use cases and detailed specifications. • Assist in walkthroughs with key stakeholders to validate the detailed documentation. • Support the software development lifecycle from requirements through to delivery. • Assist with Quality Test and user acceptance test plan creation and execution. • Provide timely/accurate project status for analysis tasks.

Markham, On, Ca

• Responsible for conducting IMIT (Information Management / Information Technology) Internal Audits.• Collection of data and submission of reports to client (Public Works and Government Services Canada)• Performance Reporting across different KPIs (Asset Integrity, Satisfaction, Financial, Information Integrity)• Development and Enhancement of Business Processes and WI's (Work Instructions) • Data Analysis and Delivery to Property Managers and Property Coordinators• Use of ERP system (RealSuite) for transmission and extraction of weekly/monthly/quarterly reports.• Provision of (Preventive Maintenance) Status Reports to Maintenance Team Leads and Facility Managers• Ensuring Conformity of IMIT Reports through Client User Requirements/Parameters

Cupertino, California, Us

• Promoted from Redzone Specialist (Sales) to Family Room Specialist (Technical Support) within 7 months• Developed a range of technical skills and better understanding of Apple’s mobile devices.• Acquired the certificate of Global Retail Training with Apple.• Regular use of SAP for transaction processing and inventory management.• Provided Apple solutions to clients while delivering exceptional customer service.

Toronto, Ontario, Ca

• Identified and recommended appropriate solutions in credit and investment products for personal and small business banking clients.• Surpassed targets based on four performance metrics: Customer experience index score, Compliance and Regulation, Sales Revenue and Referrals.• Execution of day-to-day banking transactions to clients while ensuring customer satisfaction.

Bachelor Of Commerce (Bcomm) - John Molson School Of Business, Business Technology Management

Pmp, Project Management Professional Certification

Pmi-Acp, Agile Certified Practioner - Candidate

Diplome D'Études Collégiales, Commerce

Health Sciences, Natural Sciences