* Developed an external Amazon inventory management system in Excel that resulted in an 80% decrease per month in storage fees and a 400% increase in storage capacity within two months* Improved all metrics in Amazon Seller Central to increase the Inventory Performance Index by 51 points* Manage 3PL across 2 warehouses in North America * Integrated Cin7 and DEAR with Amazon Seller Central and Shopify* Maintained relationships with UPS to assist in decreasing domestic and international shipping costs * Writing product descriptions and copy for over 20 new products launched within one year* Editing and uploading product photography on Shopify and Amazon

* Customer service in ZenDesk and Amazon Seller Central* Dispatching customer orders from Shopify through integration with Cin7* Migrated Zendesk Support to ZenDesk Suite. Included creating a Knowledge Base for over 100 products, Shopify and Shipstation integration within Support and Chat platforms.* Logistics communication between brand and influencer marketing.

* Co-manage the alternative rock band Wayside including merchandising, publishing, reviewing music video assets and creating artist biographies* Coordinate the music video for Cherophobia including arranging group filming in Los Angeles, along with five individual performances in Melbourne due to COVID-19 lockdown restrictions* Partner with Big Picture Media to lead the promotional campaign, achieving features in publications including Flood, Brooklyn Vegan, Discovered and Atwood magazines* Utilize established industry connections to secure distribution with Believe Music

* Rehearsed and performed bass guitar and keyboard with the indie/pop band Joseph; toured across the U.S. performing songs from the third album, Good Luck, Kid* Performed at the Austin City Limits music festival and The Today Show (NBC)

* Co-founded the five-piece band, The Naked and Famous; achieved 10 awards including Breakthrough Artist, Album of the Year and Best Group (New Zealand Music Awards, 2011); wrote/recorded bass, guitar and keyboard* Achieved platinum album in New Zealand and gold album in Australia, USA, UK, Canada, Mexico and Austria for Passive Me, Aggressive You* Secured deals/partnerships with record and management companies including Fiction Records, Universal Republic, Spirit, Polydor Records, Sony ATV, Kobalt Music and CAA* Collaborated with Ride or Cry to promote the third album, Simple Forms; increased digital media presence by at least 15% * Performed across the U.S. and internationally at renowned music events including Coachella, Lollapalooza, Rock am Ring and Glastonbury Festival for audiences up to 50,000 and late-night television shows including Jimmy Kimmel Live, Conan O’Brien and Craig Ferguson* Established partnerships with key sponsors including Line 6, Fender, Gibson and Ableton; acquired early access to premier instruments/products