As a dedicated and experienced Manager/Driver at Ambrotrans FedEx Route, I take pride in ensuring the efficient and timely delivery of packages while maintaining the highest standards of safety and customer service. With over 14 years of experience in the logistics and transportation industry, I have developed a deep understanding of the intricacies involved in managing delivery operations, optimizing routes, and leading a team of skilled drivers.Certified as a safety trainer, I am committed to fostering a culture of safety and compliance within my team. I conduct regular training sessions and workshops to educate drivers on best practices, safety protocols, and regulatory requirements, ensuring that every delivery is completed with the utmost care and adherence to safety standards.Key Skills & Expertise:Logistics and Transportation ManagementRoute Optimization and EfficiencyTeam Leadership and DevelopmentSafety Training and ComplianceCustomer Service ExcellenceProblem Solving and Decision MakingThroughout my career, I have consistently demonstrated my ability to balance operational efficiency with a focus on safety and customer satisfaction. My goal is to continue contributing to the success of FedEx by driving innovation, enhancing team performance, and ensuring that every package is delivered safely and on time.

At Doc Popcorn, I managed the operations of our store located in the Broadway Mall, where we were committed to providing delicious and healthy popcorn options to our customers. Our products were crafted using 100% corn oil, the finest non-GMO popping corn, and high-quality ingredients, ensuring a tasty and guilt-free snack experience.Key Responsibilities:Store Operations: Oversaw day-to-day store activities, ensuring efficient operations and a seamless customer experience.Customer Engagement: Fostered strong relationships with customers, offering personalized recommendations and promoting our diverse range of popcorn flavors.Quality Control: Maintained high standards of product quality, ensuring all popcorn flavors met our rigorous health and taste criteria.Inventory Management: Managed inventory levels, placing orders for ingredients and supplies to meet customer demand.Staff Training and Supervision: Trained and supervised staff, ensuring they provided excellent customer service and adhered to company policies.Marketing and Promotions: Implemented marketing strategies and promotions to attract new customers and retain loyal patrons.Doc Popcorn was renowned for its mouth-watering proprietary flavors, such as Cheesy Cheddar, Hoppin' Jalapeno, Better Butter, Caramel Bliss, and Apple Crisp. Our gluten-free, wheat-free, and nut-free offerings, along with sugar-free and dairy-free options, catered to a wide range of dietary preferences and restrictions. Our customers loved mixing and matching flavors to create their own unique combinations.My tenure at Doc Popcorn allowed me to develop strong management skills and a deep understanding of customer service, contributing to the store's success and popularity within the community.

As a Design Consultant at Closets By Design, I specialized in creating tailored storage solutions that met the unique needs and preferences of our clients. This role allowed me to leverage my expertise in direct sales and closet design to deliver exceptional customer experiences.Key Responsibilities:Custom Closet Design: Collaborated with clients to understand their storage needs and preferences, creating custom closet designs that optimized space and functionality.Direct Sales: Conducted in-home consultations, presenting design proposals and closing sales through a consultative approach.Customer Experience: Ensured a seamless and enjoyable experience for clients from the initial consultation through to the installation, addressing any concerns and providing ongoing support.Commission-Based Sales: Successfully operated within a commission-based sales structure, consistently achieving and exceeding sales targets.Product Knowledge: Maintained up-to-date knowledge of our product offerings and design trends to provide informed recommendations and solutions.My time at Closets By Design enabled me to refine my sales techniques and deepen my understanding of effective closet design, contributing to the overall satisfaction and loyalty of our clients.

During my six years at Closettec - Custom Closets, I was dedicated to delivering exceptional sales, design, and installation services for custom closets and cabinetry. My role involved a diverse range of responsibilities that contributed to the company's success and ensured customer satisfaction.Key Responsibilities:Sales and Design: Provided expert sales consultations and crafted personalized designs for custom closets, cabinetry, and garage systems.Material Procurement: Managed the purchasing of materials for all projects, ensuring timely delivery and quality control.Installation: Executed the installation of custom closets, cabinetry, and garage solutions with precision and attention to detail.Coordination: Scheduled and coordinated daily appointments, optimizing efficiency and customer experience.Customer Service: Maintained high standards of customer service, addressing client needs and ensuring their satisfaction throughout the process.Office Management: Stepped in to manage office operations in the owner's absence, ensuring smooth business continuity.This role allowed me to hone my skills in sales, design, and project management while fostering strong customer relationships. My ability to balance multiple responsibilities and deliver high-quality results consistently contributed to the growth and reputation of Closettec.

Controlled all trim purchasing for both foreign and domesticNegotiated prices with vendorsHandled perpetual inventory and replenishment of inventories for two factories

My tenure at Dresses for Less allowed me to develop strong analytical and managerial skills, fostering effective communication and collaboration across various departments to achieve organizational goals.