David Beene Email & Phone Number

Waterford, Ct, Us

• Generating quotes for desktops, laptops, and all client side hardware peripherals• Familiarity with current Dell product lines• Physical setup and cable management of various servers, storage arrays, and other rack mounted hardware• OS and configuration deployment for various Windows Server OSes• Client OS Deployment including MDT knowledge and user cut-overs• Deployment of various lab and demo environments to support the needs of the business• Tier 3 Help desk Support

Chicago, Illinois, Us

• Setup, configure, and maintain Symantech Ghost PC imaging solution, build all base images for Desktop PC’s at Centerbrook FTD location • Provide over the phone support to US and Canada mobile sales team as well as headquarters office in Chicago and satellite call centers in Medford Oregon and San Diego • Provide sole physical support to all electronics at Centerbrook call center including but not limited to desktops, laptops, servers, switches, and battery backups. • Create and terminate all call center users in Centerbrook location in Avaya Voip, Avaya CMS, Active Directory, Exchange, and in house applications on a weekly basis • Manage Users and PCs within an Active Directory environment • Maintain procedures and documentation for all current on site systems

New London, Ct, Us

Responsible for installing, upgrading, and maintaining PC baseProvide over the phone and desk side support to end-users within the hospital, across 15 offsite facilities, and at private practice doctors' officesSetup, configure, and maintain Acronis Snap Deploy PC imaging solution as well as build base images for all active PC modelsIntermediate troubleshooting and support of the network infrastructureInstall and upgrade most applications used within the hospitalBuild and maintain virtual machines within a VMWare vSphere environmentConfigure and deploy thin clients for use with VMWare ViewManage a TeamViewer remote support systemManage users and PCs within an Active Directory environmentWrite and update application installation and maintenance proceduresManage network printers via Windows Server 2003 print serversInitial troubleshooting and maintenance of HP, Ricoh, Canon, Brother, Dymo, Zebra, & Datamax printers

Richfield, Minnesota, Us

Implement, maintain, and troubleshoot home networksProvide phone support to customersRepair computer hardware and software on home desktops and laptops

Richfield, Minnesota, Us

Implement, maintain, and troubleshoot home networksProvide phone support to customersRepair computer hardware and software on home desktops and laptops