Responsible for programme management, delivery of large projects, portfolio management and mentoring project managers.Experience managing offshore teams and project teams of 40+ employees.Technologies include:• IBM WebSphere Commerce• IBM Message Broker• IBM Sterling Commerce• IBM Sterling Call Centre• IBM Commerce Composer• Demandware• Tryzens Analytics Trading and Reporting Solution• Tryzens Call Centre• WorldPay (Payment Service Provider)• WorldPay Risk Guardian (Fraud Service Provider)• Cybersource (Payment Service Provider)• FirstData (Gift Card Service Provider)• PayPal (Payment Service Provider)• QAS (Postcode lookup)• Responsys (ESP Conversion Tracking)• MetaPack (Delivery options)• BazaarVoice (Ratings & Reviews)• Google Analytics (Analytics provider)• Linkshare UK & US (Affiliate feed)• Criteo (Affiliate feed)• DGM (Affiliate feed)• Google Maps• MaxMind (GeoIP)• NUS Extra (Discount validation)• Peerius (Product recommendations)Clients include:• Harrods• Austin Reed Group• M & Co• Jacques Vert Group• Jack Wills• Debenhams

Project Manager and Consultant working on an eCommerce re-platform project for multi national client Tally Weijl.The Tally Weijl site went on to win the ‘International Retailer of the Year’ award in 2013.Technologies include:• IBM WebSphere Commerce• Tryzens Call Centre

Delivered multiple concurrent IT projects of varying sizes and complexity including the re-platform programme where the Monsoon Accessorize websites were migrated from Venda to Hybris.Team sizes up to 20.Implemented project management methodology for the IT department and mentored other project managers.Projects Summary:• IT Project Manager for Website Replatform Programme• Webstore Warehouse Management System Implementation Project• European & US Website Integrations• International HUB DC Phase 1, 2, & 3As well as the above, more than 20 projects and 40+ change requests were successfully delivered across the IT systems at Monsoon Accessorize.During my time as IT Project Manager I was also the system owner for the Oracle ICAN Integration system and managed the support and maintenance contracts.Technologies include:• eCommerce (Hybris)• eCommerce (Venda)• WMS development (Red Prairie)• Integration system (SeeBeyond ICAN)• Merchandising system development (BT Expedite Mercatus)• Business Intelligence (Informatica Business Objects)• EPOS (Retail Java)• Finance (RAMS / Coda)• Warehouse Management Systems (Red Prairie)• Infrastructure/Hardware implementations• Oracle databases

Reporting into the Operations Systems Manager I helped manage the Mercatus Merchandising system and Administer the system for over 250 users.I supported the system both during and outside of office hours as 1st and 2nd line support.Successfully helped deliver the ICAN Integration system as the Assistant Project Manager during the Auditworks replacement project.