David Benoit Email & Phone Number

Ottawa, ON, CA

Ottawa, Ontario, Canada

Ottawa, Canada Area

Ottawa, Canada Area

Ottawa, Ontario

• Plan, develop, and implement training for Program Interpreters and Volunteer Interpreters on museum and exhibition content, visitor experiences (in-gallery activities, tours, school programs, etc.) and interpretation.
• Evaluate the quality of training and the learning outcomes of individual Program Interpreters, and Volunteer Interpreters to ensure a high quality of visitor experience
• Manage the Volunteer Interpreter activities for the Canadian War Musem in order to ensure the effective utilization of volunteer resources and the delivery of quality services to visitors

Toronto, Ontario

• Responsible for the development and creation of From Vimy to Juno, a National Travelling Exhibition and Web Portal
• Managed an interdisciplinary team to ensure tight deadlines were met
• Supervised a budget of more than $400,000
• Generated all financial and activity reports for key sponsors and the Government of Canada
• Facilitated over 15 events in all regions of Canada
• Developed and executed of all communications and social media strategies

Ottawa, Ontario

• Performed administrative duties for executive management across departments
• Daily responsibilities included screening calls, managing calendar, making travel arrangements, meeting and event arrangements
• Prepared government and financial reports, cash flow statements, forecasting
• Trained other support staff
• Customer relations

Ottawa, Ontario

• Developed and implemented informal interpretations of the National Capital Region
• Created individually tailored tours based on the needs and interests of each visitor
• Information provided in an interesting, concise, and dynamic way in both official languages
• Adapted large amounts of information into a comprehensive heritage presentation
• Served as a representative of the Department of Canadian Heritage

Vimy Ridge, Nord-Pas-de-Calais, France

• Provided historical interpretation and guided tours of First World War Battlefields in Northern France at the Canadian National Vimy Memorial and the Beaumont-Hamel Newfoundland Memorial
• Supervised a team of over 15 guides
• Assisted in the training, orientation, and mentoring of new guides
• Developed and implemented new interpretation strategies

Ottawa, Ontario

• Collected, reviewed, and verified tourism data and statistics
• Tracked border crossing activity and verified tables to support systems development
• Supported survey collection and data processing through documentation and maintenance of minutes for conferences and meetings
• Developed new data collection strategies at borders based on new technology

Morrisburg, Ontario

• Developed and implemented heritage interpretation techniques
• Ensured the preservation of artefact and archival material on site by following appropriate historical preservation techniques
• Provided exemplary customer service in both official languages while ensuring the safety of both visitors and staff