David Bergendahl Email & Phone Number

Seattle, Wa, Us

Aiforgood Asia is an international NGO that conducts research and implements projects that can help ensure AI is being used for the betterment of humanity. On the research side, we bring people, organizations, and governments together to conduct research on the operationalization of ethics in AI development. On the project side, we implement practical community-based AI solutions that improve the health and welfare of the communities we live in and the planet we live on. Together with our partners, we deploy these solutions to improve health and welfare, reduce inequality, fight climate change, and aid conservation efforts that protect endangered species and preserve our oceans and forests.www.aiforgood.asia

Oslo, No

Building and heading the regional AI Center of Excellence day-to-day operations incl. people management, leadership and commercial leadership: * Execute on AI according to Group and Group AI strategy and targets * Owning targets together with AI practice leadership * Decide on regional strategy and tactics * Run regional AI operations day-to-day

Minato-Ku, Tokyo, Jp

Roles & Responsibilities:* Managing the global business division focusing on the APAC and US markets, covering Business Development, Sales and Marketing for ABEJA’s suite of Machine Learning & Deep Learning products.* Development and execution of new market entry strategies in the region.* Consultation and education for MNC’s and conglomerates in Machine Learning & Deep Learning implementation.Achievements:* Developed multiple successful governmental and MNC relationships, cementing ABEJA’s position in the global market.* Invited to participate in multiple speaking and panel discussions as Machine Learning & Deep Learning subject matter expert, including INSEAD, NIKKEI, NUS, SUTD & IMDA.* Conducted Deep Learning introduction course for the Master of Science and Business Analytics at the National University of Singapore.

Tokyo, Jp

Roles & Responsibilities:• Built product strategy and manage product development and innovation initiatives for the company’s online services • Conducted user research and analyzed business requirements on which to base the product design.• Designed wireframes and create feature specification documents.• Planned and execute sprints based upon user research, feedback and behavior.• Streamlined sales and marketing strategies to reduce the cost of acquisition per customer.• Identified monetization opportunities to increase the lifetime value per customer.• Oversaw a team of 12, including business development, marketing, product development and creatives. Achievements:• Promoted to Director of Global Business three months after joining Kabuku, Inc.• Released two services as product manager with all planned features according to schedule.• Implemented process improvements, significantly reducing supply side customer acquisition cost.

Tokyo, Jp

Roles & Responsibilities:• Conducted user research to identify process and user experience improvements and present findings to the product team in support of new feature developments.• Built a scalable customer success process with measurable KPI’s.• Managed the customer success team of 5 people.Achievements:• Managed multiple successful user experience improvement projects across all services.• Implemented software automation for the user on-boarding and internal processes, increasing the efficiency of the department’s human resources• Implemented new processes to clarify member responsibilities and accountability, reducing the support ticket errors by 30 %.

San Francisco, California, Us

Roles & Responsibilities:• Supported the global sales team with user experience insights and sales presentations.• Supported the product team by conducting user research to identify user experience improvements.• Planned and implemented strategies for customer user experience optimization projects.• Presented project results with data driven insights to customer’s senior management and executive teams.• Trained and on-boarded new customers.• Managed the global network of +2500 web designers, UX designers and growth hackers.• Negotiated contracts with partnership agencies.Achievements:• Built an internal tool to automate the internal QA process, reducing the QA time spent per project by 80 %. • Built a Facebook Ad optimization tool.• 100 % completion rate on 50+ customer user experience optimization projects for multiple multinational corporations.• Rebuilt the payment structure, reducing the cost of global customer projects by 50 %.• Increased the company’s global network of creative agency partners by 30 %.

San Francisco, California, Us

Roles & Responsibilities: • Expatriated to San Francisco to support the United States market entry and acted as the cultural liaison between the US and Japanese offices.• Conducted market research and presented market entry strategies for emerging markets in APAC, Europe and the Americas.• Supported all global expansion initiatives in the sales, marketing, business development and customer success departments.• Managed the global marketing team of 4 people.• Managed special projects provided by senior management and executive team.• Planned and implemented strategies for customer user experience optimization projects.• Trained and on-boarded new customers.• Trained all new members on the platform and lead internal educational sessions in UX best practices.Achievements:• 100 % completion rate on 20+ customer user experience optimization projects for companies such as Yahoo! Japan, RGF Singapore, Suntory and SitePoint.• Built the initial market entry strategy for the United States.• Built the global customer success management processes.• Established the company’s first global CSR initiative with Coders Trust.• Grew the network of web designers, UX designers and growth hackers by 200 %.• Created all English sales material.• Acquired the company’s first international customer.

豊島区, 東京都, Jp

The name of the project is “Product Authenticity and Production Offshoring in Creative Industries”(クリエイティブ産業における生産拠点の海外移転と商品のオーセンティシティー). The research was financed by the Japanese government JSPS Grant-in-Aid funding and examines the extent to which creative industry firms – such as animation, design, and fashion – can carry out production offshore without compromising the authenticity of the product and the ‘national’ brand that they carry. The project combined research on global value chain management with marketing theories of country-of-origin with emerging concepts of brand authenticity. Interviews with firms in Japan, Denmark, and Italy were combined with consumer surveys in Japan. The project was on-going between May 2011 and March 2014 and had a budget of ¥2,540,000.Responsibilities included assisting Professor Adam Johns in acquiring relevant information in regards to the subject matter.

豊島区, 東京都, Jp

Responsible for one on one instruction regrading essay writing and presentation design. Responsibilities included English academic writing advising, mainly in regards to business subjects. The service was available to all students in all departments currently enrolled at Rikkyo University.

豊島区, 東京都, Jp

Responsible for the administration of the Language Center at Rikkyo University. Responsibilities included public relations, website content, advisory booking, organizing student information and feedback.

Responsibilities included reaching daily budget goals, organizing the schedule of employees, as well as assisting co-workers in direct customer sales.

Responsibilities included purchasing and restocking of the denim department, product warranties, store layout, employee scheduling and complaints as well as direct customer sales. The position also included financial responsibilities such as deciding daily budget goals and reporting of sales to the head office. Stuk Manufaktur AB was a fashion retailer specialising in denim and operating 10 stores in Sweden.

Master In International Business, International Business

Bachelor Of Business Administration (B.B.A.), Business Administration, Management And Operations

Social Sciences / Economics / Snowboard

Education record