David Berk Email & Phone Number

New York, NY, US

New York, NY, US

New York, NY, US

• Senior Strategic Program Manager
• Provided subject matter expertise and mentoring for project managers supporting enterprise-wide server, storage and network virtualization program, improving risk-management, facilitating savings recognition of more.
• Provided subject matter expertise in wireless technology assessment in support of enterprise-wide effort to deploy new technologies to the home office and sales force.Manager of Project Management 2004 – 2008
• Responsible for direct management of 14 project managers with a portfolio of more than 50 concurrent projects, 120+ matrix managed resources, and aggregate budget in excess of $20 million. Provided ongoing feedback.
• Recruited internal and external candidates to fill open positions providing highest quality staffing at 20% below market rate salary.
• Managed project, program and portfolio escalations in conjunction with direct reports and clients, resulting in improved budgetary, schedule, scope adherence with variances of less than 5% across the portfolio.

• Industries & Clients:Financial Services: Investment & Commercial Banking (NYC, NY / San Francisco, CA), Technology Hedge Fund (NYC, NY)Telecommunications: Top-3 Carrier (Washington, D.C), Billing & Order Management.
• Managed multiple Application and Business Process Analysis & Design efforts in support of complex mergers and organizational changes resulting in more than $500 Million in cost reductions and more than $1 billion in.
• Led development of multiple customer facing and back office applications supporting complex telecommunication and financial services transactions including online marketing, ordering, fulfillment, billing, supply.
• Provided subject matter expertise to multiple clients on customer database modeling and integration, providing complete, accurate customer profile information and a 360
• view of client assets, allowing for improved financial advisor services and increased client retention in the telecommunications and financial services industries. Improved retention and customer satisfaction resulted.

• Industries & Clients:Financial Services: Investment & Commercial Banking (NYC, NY / San Francisco, CA), Technology Hedge Fund (NYC, NY)Telecommunications: Top-3 Carrier (Washington, D.C), Billing & Order Management.
• Managed multiple Application and Business Process Analysis & Design efforts in support of complex mergers and organizational changes resulting in more than $500 Million in cost reductions and more than $1 billion in.
• Led development of multiple customer facing and back office applications supporting complex telecommunication and financial services transactions including online marketing, ordering, fulfillment, billing, supply.
• Provided subject matter expertise to multiple clients on customer database modeling and integration, providing complete, accurate customer profile information and a 360
• view of client assets, allowing for improved financial advisor services and increased client retention in the telecommunications and financial services industries. Improved retention and customer satisfaction resulted.

Dallas, TX, US

• Re-engineered numerous legacy processes, saving over $100 million per year and ensuring collection of $2 billion in revenue.
• Led a team of twelve technical managers to identify and correct data and process inconsistencies in customer care, ordering and provisioning, and billing systems, resulting in improved customer relationship management.
• Delivered expert insight on data usage, and architecture for development of an enterprise-wide rules engine, allowing for development of an integrated customer database, and delivery of accurate household-level service.
• Provided subject matter expertise to ATT.COM web development team on integration of enterprise / legacy data into e-business and e-Customer Relationship Management models, improving end-user acceptance and decreasing.
• Supplied expert testimony and representation for company in State Public Utility Commission proceedings, resulting in favorable rulings and improved competitive market conditions and allowing AT&T to effectively enter.
• Developed introductory and advanced courses on AT&T Consumer Systems Architecture, Business Process Flow, and Data Management, allowing for rapid transition of responsibilities following staff actions, and in.

New York, NY, US

While at this quasi-governmental agency, responsible for managing the largest public hospital system in the nation, I was responsible for management and execution of critical, high-visibility projects in staff planning, analysis of clinical data, demography, and providing subject matter expertise in public policy, health care finance, reimbursement issues.

While at this world-renowned economic analysis consultancy, I was responsible for managing executing multiple projects in primary/secondary market research, reporting, vendor negotiations, equipment and software selection / implementation. Reports were developed utilizing the SAS and SPSS languages. Further responsibilities include formation, interview.

Bachelor Of Arts (B.A.), Political Science And Government

Mpa, Public Policy

Scpm, Project Management