I have the pleasure of teaching College level classes to the finest High School students from Hendricks County and Ben Davis High School.

CompTIA Certifications: A+, Network+, Mobility+, Server+ and Security+Microsoft Technology Associate: Networking, Windows OS, Mobility, and Security ACCET College Accreditation team Member, Chair - IT curriculum and Instruction Subject Matter Expert - College evaluation trip to Dahran, Saudi Arabia

IBM Certified Specialist (TSS level 2)Increased territory (Avnet's eastern USA partners) annual sales by 300%

A+ and Network+ CertificationsACCET College Accreditation Team Member - IT curriculum and Instruction Subject Matter Expert - College evaluation trips to Riyadh, Saudi Arabia and southern California

I enjoyed a very unique IBM career path that included customer service, customer technical support, product development, engineering, direct customer sales, national level sales, and personnel management.National Senior Technical Software Support Sales (1999-2008) - Nationally increased sales by 20x times. - Designed and implemented IBM’s MS-Windows technical support Sales strategy.Services Manager (1996-1999) - Managed IBM’s service personnel and services throughout central Indiana. - Ensured great customer relationships by quickly responding to customer concerns. - Successfully negotiated enterprise service agreements with both government and large corporate customers. Senior Marketing Specialist (1992-1996) - Annually exceeded aggressive computer systems and networking sales quotas. - Recognized with: Multiple IBM Marketing Excellence awards National Fighter Pilot Award for top IBM air-cooled mainframe sales in the USA. - Selected as IBM’s sales Subject Matter Expert (SME) for IBM’s Customer Relationship Management (CRM) project that reinvented IBM's USA sales methodology and strategy.Advisory Account System Engineer (1986-1992) - Supported sales and installations of complex computer networks and equipment. - Lead mainframe VM technical support activities throughout Indiana. - Coordinated and implemented large scale computer systems consolidations and migrations. - Promoted to IBM’s GM/EDS large account support team leader.IBM Engineer/Scientist (1983-1986) – Boca Raton, Florida - Industrial Robotic product development - lead Electrical Engineer. - Reconfigured IBM’s Personal Computer (PC) to meet robot controller requirements - Developed IBM’s robot systems hardware/software diagnostics. - Product awarded with Industrial Design Magazine’s annual IDEA award (IBM 7575) - Promoted to IBM’s Product Engineer (PE) for IBM robotic systems.