Associate Professional
Hitchin
Permanent Role working in various departments including working on the Investments Team, New Business Team and SIPP Valuation Team dealing with Clients, Financial Advisors, other Life Offices and Key Account Executives and Sales Support: Dealing with investment sales for internal and external investments ensuring quick turnaround through effectively monitoring and chasing cases. Preparing, running and improving a professional customer interaction programme, running workshops with… Show more Permanent Role working in various departments including working on the Investments Team, New Business Team and SIPP Valuation Team dealing with Clients, Financial Advisors, other Life Offices and Key Account Executives and Sales Support: Dealing with investment sales for internal and external investments ensuring quick turnaround through effectively monitoring and chasing cases. Preparing, running and improving a professional customer interaction programme, running workshops with new starters, providing coaching for new and existing staff through call monitoring, and feedback. Departmental IT Champion, providing support for staff and a point of contact for the IT Department. Preparing Valuations for policyholders and financial advisors, including complex manual calculation cases. This included gaining and presenting external valuations within the SIPP Valuations. Training for staff through departmental integration, including a professional customer interaction programme, running workshops with new starters, providing coaching for new and existing staff through call monitoring, and feedback. Dealing with customer enquiries and complaints. Handling New Business from application to vetting and completion of benefit payments. Dealing with Internal Key Account Executives and Sales Support to provide a quality service for financial advisors and clients. Running departmental awards and assisting in company newsletter articles. Leadership, assistance, planning, and co-ordination of various projects. Assisting with existing projects, including unmatched monies and charity projects. Show less