David Bieri Email & Phone Number

Ballwin, Mo, Us

Ballwin, Mo, Us

Saint Louis, Mo

Supervised 10-12 Liability Claims Representatives *Completed daily file reviews and provided direction and guidance on files *Reviewed and authorized payments on claims that exceeded the claims representatives authority *Responded to member and claimant complaints and concerns on a daily basis *Conducted coverage analysis and made coverage recommendations *Monitored member satisfaction results and provided feedback to my employees *Conducted monthly team meetings *Conducted interviews of prospective candidates for Claims Representative positions *Conducted annual performance reviews with employees *Made salary and variable pay recommendations *Administered progressive discipline to employees who performed below company standards and expectations *Assisted Upper management when necessary on various projects including budget, staffing analysis, employee morale and company efficiencies *Actively involved in company committees for employee recognition

Saint Louis, Mo

Supervised 10-12 Claims Representatives *Completed daily file reviews and provided direction and guidance on files *Performed coverage analysis and made coverage decisions *Actively involved in member complaints and concerns over file handling *Monitored member satisfaction and provided feedback to employees *Knowledgeable of Xactimate Estimating Program *Performed interviews of prospective candidates and made hiring recommendations *Conducted annual performance reviews *Made salary and variable pay recommendations *Administered progressive discipline and involved in the firing of employees that were not performing to the company expectations *Provided leadership and guidance to employees

Saint Louis, Mo

Inside Homeowners claim representative *Field Homeowners Claim Representative *Field National Catastrophe Claims Representative *Claims Management Trainee program *Multi-line Claims Team Manager *Homeowners Claims Team Manager