o Sourced vendors, hardware, and software for the build of a network in a new manufacturing site, pre and post construction. o Planned architecture, sourced all aspects of the site including Fiber, Cat6e, Data, Voice, and all products relatedo Sourced and planned network setup for Operations as well as Administration Buildings to include data, voice, surveillance, security access, and pagingo Leased site and set up off site training facility for 60 new hires, wired for internet and web based trainingo Leased modular buildings for construction site sourced all connectivity and communications for 46 designers and construction management. o Worked with corporate IT to manage and maintain 100 plus users across a large multi building siteo Implementation of Audio/Video presentation systems in multiple rooms o Started and was the leader of the USN Safety Teamo Server 2008 R2 o Cisco Switches and routerso Setup and maintain all users access including Active Directory, Group Policy and GAL for 100 plus userso File and folder permissions, All systems securityo Setup and maintain large network of printers via print server (9) locations SharePoint 2010 Security Officer/Administrator Infor EAM 11.0 Kronos Time Systems Sourced, negotiated, hired and maintained all IT related vendors, equipment, software, contracts, licenses, subscriptions for all aspects of the IT infrastructure both physical and human related to include Data, Voice, Security, Access, Time Reporting, Surveillance, Networking, and Security Guards Design and sourced implementation of Avigilon Camera Surveillance systems with analytical controls Setup and maintain Avaya IP Office VOIP phone and paging system Setup (Administrator) and maintain Premisys Identicard card access system for office and plant secure access Setup and maintain Alamo Mustering system for emergency egress from plant site

Active Directory and Group PolicyShares and user file and folder hierarchy and permissionsDeveloped, implemented and enforced all IT policies as pertaining to users, internet, and all facets of system securityADT building security (card access) setup and maintenanceProcurement and setup of server base, (virtual and physical), Windows Server Platforms, 2003, 2007, ESXI, VmWare, Vcenter 5, Exchange 2003 and 2010, Cimpro ERP, Citrix Xenapp, Microsoft Professional 2003 and 2010Monitor and maintain network switches,: HP and DellSetup and maintain routersSetup and maintain Barracuda Web Filter and Firewall as well as enforce policiesIntermec access points and RF barcode scan guns and printersDesktop support: all platforms XP to Win 7Setup and maintain all user accountsSetup and maintain all RDP, VPN, BomGar, and LogMein accounts for remote environmentManaged Nortel Digital Phone systemSoftware/Hardware procurement: Source all vendors, negotiate pricing, purchase, manage volume licensing, installation and updates, contract initiation and approval, support, warranty, user and domain licensing for all IT related products.Managed all data connectivity contracts with ATT and Charter Business for all PRI products.Acquired and managed Ricoh USA as partner for Network supportVarious VAR’s to acquire competitive, business oriented pricing for software, licensing, and hardware items for all aspects of the IT Infrastructure to include servers, switches, routers and all peripherals.

Daily support/management of IT department and all of its functionsCorporate staff meetings for planning and implementation of new policies I was hired to implementTech Support management of Corporate office. 12 branch locations with Cisco VPN Tunnels at corporate with T1 connections and PRI connectivity Responsible for all contracts relating to IT based products and functionality.Opened new office in Johnson City and Greeneville both in TN.Mckesson Healthcare software maintenance and setupIn charge of 2 employees on Help Desk (Manage Engine)softwareSetup massive software library with over 5000 items

Site surveys, setup, configuration, and installation of laboratory analysis and reporting equipment, personal computers, communications equipment, interface cabling, software applications.Manage contractors and vendors for both data and voiceProcurement, building, and installation of the above mentioned equipment and support after setupCustomer care and quality assessment: Responsible for training of staff in all locations where services were provided (hardware and software)Inside Office Responsibilities to include: reporting, statistics, scheduling, maintaining various database, client and user support (helpdesk), member of various planning and quality compliance teams.

AS400 Model 9406-730 with OS 400 V4 and v5FastFAxTrucommQualComm and Innovative Trucking softwareSetup and Maintenance of all user profiles and security levelsConfiguration of main systems and all attached peripheral devices including IO 2677 workstations IBM 3486 and 3488 workstations Perle 594c controllersEthernet hubs, NT Network, NovellIBM 5394 controllersATT leased data circuits (sourced and managed)Responsible for system upgrades and downtimeDirect and indirect support of 55 locations across the US: training and hardware support

Computer Operations/Help DeskAS400, RISC6000 Unix Systems, Data General, IBM AIX, ewHewHewlett Packard, Novell, LAN and WAN support and operationsMaintain Service and Maintenance ContractsEstablished Software LibraryStarted QIT team

o AS400 Model 9406 Operatoro System Security Officero IBM PC Techo MacPac Operations Softwareo TL Ashford Barcoding Softwareo Stratus Unix based mainframe, Intermec controllers, IBM 5394 Controllers and DCB Multiplexorso Trained and scheduled other shift activities

AS400 Model 9406 OperatorSystem Security OfficerIBM PC TechMacPac Operations SoftwareTL Ashford Barcoding SoftwareStratus Unix based mainframe, Intermec controllers, IBM 5394 Controllers and DCB MultiplexorsTrained and scheduled other shift activities

Managed staff and production for third shift operation ranging from 12 to 36 employees during peak season: typesetting, graphic design, film processing, and film assemblyHired and trained staffFinal quality check before pre-pressCoordinated workflow with first and second shiftsQIT Programs and TQM programsMacintosh network with QuarkXpress OS , Aldus Freehand, Adobe IllustratorECRM high res-color scannerLinotype Rasterization Image Processor

Maintained all aspects of IBM computer operationsSupervised flow for first and second shift and multiple user departmentsCreated and maintained documentation for all aspects of MIS OperationsBalancing, editing, processing payroll for all salary and hourly employees (1600)IBM System III, IBM 370/115, IBM 4331, IBM 4362, IBM 4381, IBM PC, various modems, controller, communication devicesScheduled and trained other shifts