Hotline Operator
CurrentReceive calls from both mandated and non mandated reporters reporting issues of childand/or elder abuse and interviewing them extensively in order to fill out and write up areferral sheet.Consult with supervisors and social workers regarding calls that require a possible emergency response and assist them in decision making by offering my own observations andperspectives about the case and/or the caller.Input referral into statewide Child Protective Services database, which includes composing and generating both a Screener Narrative and an Emergency Response ReferralDocument.