• Led a team of 8 direct reports (6 Oracle Developers and 2 Business Analysts) in support of the North Texas Tollway Authority's (NTTA) RITE application, which includes their customer relationship management (CRM) application and back-office system (BOS).• Provided technical management during the implementation and maintenance of NTTA's Tolling Service Agreements with multiple tolling authorities (LBJ, North Tarrant Expressway, DFWC, DFW I-30, DFW I-635E, DFW I-35E) that process and reconcile 75 million toll transactions annually.• Contributed to ETC’s winning bid in response to Request for Proposals (RFPs) from various toll authorities, including Kane County Division of Transportation (KDOT), Riverlink’s Ohio River Bridges (ORB) and E-ZPass Interagency Group’s (IAG) Interoperability Hub which included written responses, pricing estimates, oral presentations, and product demonstrations • Led the proof-of-concept development and product demonstration of IAG EZIOP Hub in response to the RFP for the IAG Interoperability Hub.• Coached and mentored direct reports for technical guidance, problem resolution and career development. Conducted annual performance reviews.

• Served as technical lead for the development and implementation of the Central United States Interoperability (CUSIOP) Hub in 2017, which processes 425 million toll transactions annually and serves as the central Hub for 7 toll authorities across Texas, Oklahoma, and Kansas. • Led re-architecture of NTTA's Love Field Parking application to process daily parking transactions from SKIDATA to NTTA’s back-office system (BOS).• Provided technical leadership of NTTA’s bi-monthly releases, including project budget/scope estimation, oversight and review of project requirements, design collaboration and development reviews, internal QA testing, external UAT, implementation and post-implementation support.• Served as technical liaison across cross-functional teams to facilitate collaboration between team members during the SDLC.• Provided project budget/scope estimates to executive management for review and approval.• Consulted with NTTA and ETC's Business Analysts to define business requirements and create functional requirement documents for multiple projects and enhancements for the RITE application.• Provided technical direction to developers during the design and development phases; conducted scrum meetings and design, code, and unit test reviews.• Worked with Project Management to define the project plans and schedules, resource allocations, and to provide project status updates to NTTA.• Managed Tier 2 production support, root cause analysis, ticket resolution and status updates as needed in support of NTTA.

• Served as Sr. Oracle developer for NTTA’s customer relationship management (CRM) application and back-office system (BOS). Coded backend processes; including the use of database procedures, packages, functions, Oracle queues, view, materialized views, DBA jobs/schedules, and triggers.• Served as Sr. Oracle developer in support of Atlanta’s State and Road Tollway Authority (SRTA) project.• Supported database processing for SRTA’s violation and payment handling, image review, and customer care modules.• Collaborated with DBAs to tune and improve performance of SQL DML statements.

• Served as technical lead in support of Zale’s enterprise datawarehouse; including database design, ETL processes and reporting.• Utilized SAP Business Objects XI R2, including Web Intelligence and Desktop Intelligence to develop corporate financial reports.• Developed and supported 15+ universes using Business Objects Designer XI.• Used Oracle 11g and PL/SQL to code ETL batch processes; including database objects (tables, partitioned tables, external tables, stored procedures, packages, db links, views, materialized views).• Served as technical lead, facilitated collaborative design sessions, and provided guidance in support of Zale’s implementation of Oracle’s Retail Predictive Application Server (RPAS).• Served as the Business Objects administrator. Utilized Central Management Console to maintain user accounts, user groups, universe objects, servers/services (CMC, Tomcat, Connection Server, Job Server, Cache Server, etc.), server groups and events. • Coded korn shell scripts that were used as the foundation of the ETL batch process.• Developed and customized OTB financial reports and dashboards using OBIEE 11g Answers. • Performed SQL Tuning by evaluating explain plans, index usage, SQL construction, and Oracle hints.

• Used PL/SQL to build ETL processes to load a data warehouse and an analytical data mart for Northrop Grumman’s manufacturing operations.• Created Business Objects universes with SAP Business Objects Designer XI for transactional and analytical reporting. Used SAP Business Object Web Intelligence to build customized reports in support of the end user.

• Architected, developed, and maintained an enterprise application for AT&T Mobility’s roaming operations utilizing PowerBuilder 10.5. Participated in all phases of the development lifecycle.• Served as a database developer. Utilized Oracle 10g and PL/SQL to design and implement database objects (tables, triggers, stored procedures, functions, packages, types, views, constraints).• Served as technical lead and architect on an industry-wide project that utilized XML technologies, including XPath and XQuery to develop an electronic transmission of roaming documents (RAEX) in accordance with GSMA guidelines.• Utilized UNIX cron, shell scripting and ConnectDirect to transfer data to other AT&T applications.• Consulted with application end users to document business requirements. Transformed business requirements into functional requirements as a part of the development lifecycle.• Led collaborative design discussions to formulate the application design for multiple assignments. Used Visio to build normalized data models. Built prototypes of design solutions to communicate ideas back to users. Led demonstration to management.• Served as Tier 2 production support and worked with Tier 1, as necessary, to resolve production issues.• Provided development estimates and timeframes to project managers.• Set development standards and best practices. Participated in code reviews.• Managed the deployment of a multitude of new releases and projects into production.• Mentored team members on Powerbuilder 10.5, PL/SQL, XML, XQuery, XPath and Business Objects.• Developed and maintained a Business Objects universe with Business Objects Designer XI. Trained users on Web Intelligence.