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David Bland Email & Phone Number

Customer Service Coordinator 2nd Line at Exponential-e

Location: Yateley, England, United Kingdom 7 work roles 1 school

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✓ Verified July 2026 3 data sources Profile completeness 100%

Current company

Exponential-e

Role

Customer Service Coordinator 2nd Line

Location

Yateley, England, United Kingdom

Company size

381 employees

Who is David Bland? Overview

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Quick answer

David Bland is listed as Customer Service Coordinator 2nd Line at Exponential-e, a with 381 employees, based in Yateley, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for David Bland.

David Bland previously worked as Warehouse Technician at Zeal and Omni-Channel Support Desk Manager at Mastercard. David Bland studied at Itil Foundation Level V4.

Company email context

Email format at Exponential-e

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Exponential-e

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Profile bio

About David Bland

An experienced quality-centric customer service specialist with extensive knowledge of customer management in the financial services industry. Excellent technical and problem-solving skills complemented by a sense of urgency. Highly organised and efficient, with the ability to step back and look at the bigger picture allowing for product improvement and enhanced customer experiences. Excellent collaboration ethic has been recognised and rewarded, together with a thorough and determined approach to see issues and projects through to conclusion.Key Skills Cross organisation communication | Strong analytic and problem-solving | Visual Basic for Applications (VBA) scripting | Customer Relationship Management (CRM) | Salesforce | Service Cloud | Extensive Extensible Markup Language (XML) | Management of 1st, 2nd and 3rd line support desks"Approaches problems calmly and methodically", "Plays to his team's individual strengths", "Puts in place safeguards to prevent further issues", "Knows his product, customers, and team"

Listed skills include Customer Experience, Credit Card Transaction Processing, Customer Communication, Xml Schema, and 25 others.

Current workplace

David Bland's current company

Company context helps verify the profile and gives searchers a useful next step.

Exponential-E

Customer Service Coordinator 2nd Line

london, greater london, united kingdom

Website

exponential-e.com

Employees

381

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Company profile

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7 roles

David Bland work experience

A career timeline built from the work history available for this profile.

Customer Service Coordinator 2Nd Line

Current

Exponential-E

Farnborough, England, United Kingdom

Nov 2022 - Present

Warehouse Technician

Zeal

Basingstoke, England, United Kingdom

Jul 2022 - Nov 2022

Omni-Channel Support Desk Manager

Mastercard

Welwyn Garden City, England, United Kingdom

Increased customer satisfaction and experience and consistently achieved KPIs through daily and monthly case via Service Cloud analysis coupled with one on one coaching of the team.Successfully merged two support teams supporting different products through managed cross-training and streamlining of documentation of technical issues, leading to a more robust and resilient support desk.

Sep 2008 - Feb 2022

Payment Client Support Manager

Datacash®

Reading, England, United Kingdom

Sep 2008 - Apr 2010

Payment Client Support Analyst

A.C.K. Limited

Reading, England, United Kingdom

Oct 2002 - Sep 2008

Test And Training Analyst

Novell

Bracknell, England, United Kingdom

Mar 1989 - Aug 2002

Test And Rework Analyst

Technophone

Camberley, England, United Kingdom

Oct 1986 - Mar 1989

Team & coworkers

Colleagues at Exponential-e

Other employees you can reach at exponential-e.com. View company contacts for 381 employees →

SC

Steven Chrysostomou Colleague at Exponential-EEnfield, England, United Kingdom View → SK

Sue Kingsley Colleague at Exponential-ELondon, England, United Kingdom View → LE

Louis Erskine Colleague at Exponential-ECroydon, England, United Kingdom View → GA

Geever Abraham Colleague at Exponential-EKochi, Kerala, India View → BH

Bilal Hamidi Colleague at Exponential-ELondon, England, United Kingdom View → FA

Faiyaj Amin Colleague at Exponential-ELondon, England, United Kingdom View → SS

Skaven Subenthirarajah Colleague at Exponential-ELondon, England, United Kingdom View → MK

Myrah Khan Colleague at Exponential-ETurners Hill, England, United Kingdom View → HI

Humza Ismaiel Colleague at Exponential-EGreater London, England, United Kingdom View → JB

Jennifer Batsford Colleague at Exponential-EGreater London, England, United Kingdom View →

1 education record

David Bland education

Itil Foundation Level V4

FAQ

Frequently asked questions about David Bland

Quick answers generated from the profile data available on this page.

What company does David Bland work for?

David Bland works for Exponential-e.

What is David Bland's role at Exponential-e?

David Bland is listed as Customer Service Coordinator 2nd Line at Exponential-e.

Where is David Bland based?

David Bland is based in Yateley, England, United Kingdom while working with Exponential-e.

What companies has David Bland worked for?

David Bland has worked for Exponential-E, Zeal, Mastercard, Datacash®, and A.C.K. Limited.

Who are David Bland's colleagues at Exponential-e?

David Bland's colleagues at Exponential-e include Steven Chrysostomou, Sue Kingsley, Louis Erskine, Geever Abraham, and Bilal Hamidi.

How can I contact David Bland?

You can use AeroLeads to view verified contact signals for David Bland at Exponential-e, including work email, phone, and LinkedIn data when available.

What schools did David Bland attend?

David Bland studied at Itil Foundation Level V4.

What skills is David Bland known for?

David Bland is listed with skills including Customer Experience, Credit Card Transaction Processing, Customer Communication, Xml Schema, Workforce Development, Customer Service Representatives, Payment Gateways, and People Management.

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