• Renew and grow an existing book of strategic, enterprise-level clients averaging $200K-$800K in ARR • Grew ARR by 20% 2023 through cross-sell and upsell of Alchemer’s full suite of products• Conduct quarterly business reviews with senior directors and C-Suite contacts• Coordinate with CSMs and SMEs to develop and execute account plans to maximize expansion• Prospect net-new business within existing enterprise customer base

• Achieved 95% renewal rates and 25% growth within a portfolio Fortune 1000 enterprise customers with $100k-$500K in annual spend• Conducted quarterly business reviews with Senior Directors and C-Suite contacts• Prospected net-new business within existing customer base• Developed account plans to maximize growth within assigned accounts• 2021- 105% to annual goal• 2022- 102% to annual goal

• Responsible for retention and growth of Cision Impact product suiteo 35% growth H1, 2021o 38% growth H2, 2020• Designed and implemented enablement resources for sales teams• Collaborated with marketing and product teams to inform client-facing collateral, product roadmap, and GTM strategy• Sold and managed programmatic advertising campaigns with Cision Impact Audiences

• Achieved 98% renewal rates and 15%+ growth (cross sell/ upsell) within a portfolio of upper midmarket and enterprise customers totaling over $1.5 million in ARR • Designed and implemented new hire training resources surrounding Cision core products and PR industry • Identified and solved customer/ technical issues within Cision Communications Cloud platform • 2018- 127% to annual goal (President’s Club Winner)• 2019- 116% to annual goal

• Achieved 92% renewal rates and 10%+ growth (cross sell/ upsell) within a portfolio of midmarket customers totaling nearly $1 million in annual revenue • 2016- 112% to annual goal• 2017- 120% to annual goal

- Managed a client portfolio totaling over $10 million in assets- Opened and amend personal/ business checking and savings accounts, CDs, IRAs, and HSAs- Recruited, built, and maintained strong relationships with a diverse portfolio of personal and business clients- Educated customers on various financial products in effort to cross sell- Anticipated and identified customer needs based on account history and relationships built- Knowledgeable in all departments of the bank in order to effectively cross sell products to business and consumer clients- Initiated and approved wire transfer requests- Made decisions and customer calls regarding NSF and overdrawn accounts- Managed office logistics such as branch supply ordering, completion of audits and logs according to First Eagle Bank’s policies and procedures- Reconciled and balanced multiple general ledger accounts- Consistently met and exceeded sales expectations

- Opened and amended personal/ business checking and savings accounts, CDs, IRAs, and HSAs- Recruited, built, and maintained strong relationships with personal and business clients- Anticipated and identified customer needs based on account history and relationships built- Knowledgeable in all departments of the bank in order to effectively cross sell products to business and consumer clients- Managed office logistics including but not limited to: supply ordering, communication forums, scheduling and developing cross training initiatives, ensuring appropriate completion of branch audits and month-end logs according to Missouri Bank’s policies and procedures- Branch scheduling and timecard approval- Closed consumer and commercial loans in the absence of a lender- Recruited, interviewed, hired, and trained new employees- Developed and implemented new mobanker training program including cash bar (teller line) best practices, as well as all areas regarding accounts and account maintenance- Developed and implemented ongoing account training for all lobby employees- Worked with other departments to develop training materials to improve product knowledge and procedures among all employees throughout the bank- Coached mobankers on effectively cross selling products to best fit our clients’ needs- Member of committee whose purpose is restructuring the lobbies- Made decisions and customer calls regarding NSF and overdrawn accounts- Market research and contract negotiation on various products- Member of the Wellness Committee - Initiated and approved wire transfer requests- Multiple positive customer reviews on Facebook and Yelp- Reconciled multiple general ledger accounts- Accurately maintained a cash drawer and performed teller transactions

- managed Facebook and Twitter accounts- decided repertoire and instrumentation for concerts- organized and advertised monthly events- managed performer roster/ artist relations