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David Bolden Email & Phone Number

Senior Scrum Master and Product Owner at Southwest Airlines
Location: Monroe, Louisiana, United States 7 work roles 2 schools
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Current company
Role
Senior Scrum Master and Product Owner
Location
Monroe, Louisiana, United States
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Who is David Bolden? Overview

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David Bolden is listed as Senior Scrum Master and Product Owner at Southwest Airlines, a with 39028 employees, based in Monroe, Louisiana, United States. AeroLeads shows a matched LinkedIn profile for David Bolden.

David Bolden previously worked as Senior Scrum Master / Product Owner at Southwest Airlines and Senior IT System Analyst / Scrum Master /Product Owner at Lumen Technologies. David Bolden holds Masters Of Science, Database Technologies from Regis University.

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Southwest Airlines

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About David Bolden

Sharp technology professional bringing 20+ years of experience in the design, implementation and maintenance of reports, database systems, web applications, and process workflows while ensuring security, integrity and performance.I am described as a strategic adviser, a technology evangelist, and a consensus builder with a solid track record of success using a breadth of expertise encompassing SQL programming and statements best practices to implement business solutions.As a Certified Scrum Professional and SaFe Agilist, I ensure the Agile projects' success by educating and championing Agile principles across the segment, assessing agile maturity level, and identifying possible steps to accelerate and reach the next step.Furthermore, I demonstrate judgment, professional courage and great decision-making skills to inspire, influence and build consensus while increasing efficiency and improving culture, productivity and performance.➽ Contributed to saving the company multi-millions through improved project efficiency from planning to provisioning by designing, developing and maintaining process models using Eclipse. ➽ Improved project assignments' efficiency by creating user stories that facilitate the tracking of trends, speed and work progress from backlog to production release.➽ Held accountability for monitoring network traffic using SS7 signaling system, enabling qualified traffic to be billed by CenturyLink/Lumen for revenue.I get excited about opportunities to create mutually beneficial partnerships that drive growth on both sides of the relationship, specifically in the world of IT/Telecom. Want to connect? Feel free to email me at boldendc@gmail.com

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David Bolden's current company

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Southwest Airlines
Southwest Airlines
Senior Scrum Master and Product Owner
Monroe, LA, US
Website
Employees
39028
AeroLeads page
7 roles

David Bolden work experience

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Senior Scrum Master / Product Owner

Current

Dallas, Tx, Us

Serve as the liaison between the business (represented by the Product Owner) and the Agile software development team. ✔️Co-Lead Southwest Airlines Scrum Master CoP (Community of Practice) providing presentations on educational topics of best practices, promoted collaboration among scrum masters and answered any questions scrum masters had on their role responsibilities relating to leading their team or Agile/Scrum/SAFe/Kanban practices. ✔️Create user stories in JIRA to facilitate the tracking of trends, velocity and additional metric readouts.✔️Use Miro and Confluence as a sandbox for developer brainstorming, knowledge base and PI Planning ceremonies. ✔️Identify challenges/impediments and created awareness within team. Organized and facilitated feature planning, daily stand-ups, reviews, retrospectives, sprint and release planning, demos and other Scrum/SAFe meetings. ✔️ Serve as the team’s radiator, ensuring necessary internal and external communication while improving overall transparency.✔️ Lead team with making appropriate commitments through story selection and task definition.✔️ Continuously improved the productivity effectiveness of the team. ✔️ Analyze the Scrum maturity of the team and provided coaching.

Mar 2022 - Present

Senior It System Analyst / Scrum Master /Product Owner

Monroe, Louisiana , Us

Contributed in saving the company a multi-millions through improved project efficiency from planning to provisioning by designing, developing and maintaining process models using Eclipse. ✔️ Completed projects through the SDLC process specific to requirements, worked with client business SME and Technical Analyst to make recommendations, and translated into functional design, process design (including logical data models, flow mapping, business use cases) and developed technical requirements from the provided stakeholder requirements.✔️ Conducted grooming, stand-ups, retros, etc as Agile Professional (Scrum Master/Product Owner/Developer), fostering an environment of rapid delivery and feedback loop. Created user stories in JIRA and CA Agile to facilitate the tracking of trends, velocity and work progress from backlog to production release.✔️Performed root cause analysis and business impact around production environment issues, providing prompt attention to incidents with the highest impact on the business while working towards a resolution.✔️ Mentored and assisted in building a high-performance and accountability-focused culture, increasing project turnaround and functionality released.

Sep 2012 - Mar 2022

Senior Analyst

Monroe, Louisiana , Us

Held accountability for monitoring network traffic using SS7 signaling system, enabling qualified traffic to be billed by CenturyTel for revenue.✔️ Enhanced business decision accuracy by developing insightful reports through SQL queries that pulled traffic information from data servers. Streamlined data from various databases and tables by creating data criteria to produce accurate reports.✔️ Provided ad-hoc analysis reports using SQL (Structure Query Language) to executive management, facilitated critical business decisions and developed Excel Formulas, Spreadsheets and Pivots to allow metrics and visibility to traffic trends.

Aug 2006 - Sep 2012

Analyst

Monroe, Louisiana , Us

Supported field personnel and contractors regarding the resolution of the Capital Admin group supported systems: Fireworks, Bid master and SAP Project System (PS). Increased field personnel bid accuracy on Telcom work.✔️ Developed training content for online delivery and conducted training sessions with 50+ participants in classroom and online. Topics included access and usage of the web applications for field work and project biding.

Mar 2004 - Aug 2006

Junior Oracle Database Administrator

Denver, Co, Us

Served as Lead Infrastructure DBA on course project (New Ventures) system development, using Oracle application express (APEX).✔️ Developed logical database designs allowing future expansion as well as a better readability.✔️ Monitored database performance and usage utilizing OEM 11g to ensure optimal performance of the university databases which minimized lag and improved user experience.

Jul 2012 - Dec 2012

Computer Programmer

Utility Data Systems, Inc

Worked on several projects relative to analysis/design, coding, and testing. Designed and developed software application packages and systems for companies in the telecommunication and utility industry. ✔️ Cut costs and saved employees time by creating an automated data processing program.✔️ Held formal presentations and demonstrations to top management, supervisors, and the programming staff on software and programming solutions.

Oct 1999 - Sep 2002
Team & coworkers

Colleagues at Southwest Airlines

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2 education records

David Bolden education

Masters Of Science, Database Technologies

Regis University

Bachelor Of Business Administration - Bba, Computer Information Systems

University Of Louisiana Monroe
FAQ

Frequently asked questions about David Bolden

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What company does David Bolden work for?

David Bolden works for Southwest Airlines.

What is David Bolden's role at Southwest Airlines?

David Bolden is listed as Senior Scrum Master and Product Owner at Southwest Airlines.

Where is David Bolden based?

David Bolden is based in Monroe, Louisiana, United States while working with Southwest Airlines.

What companies has David Bolden worked for?

David Bolden has worked for Southwest Airlines, Lumen Technologies, Regis University, and Utility Data Systems, Inc.

Who are David Bolden's colleagues at Southwest Airlines?

David Bolden's colleagues at Southwest Airlines include Patti Colwell, Bob Churchill, Elizabeth Darden, Tom Goodwin, and Tamara Souva.

How can I contact David Bolden?

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What schools did David Bolden attend?

David Bolden holds Masters Of Science, Database Technologies from Regis University.

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