David Bolduc Email & Phone Number

• Provided Decision-Support to Senior Department leaders and ensure critical terrorism and disaster-related information reaches government decision makers. Produced timely, accurate, and complete reports to meet critical.
• Served as the primary national-level hub for situational awareness, information sharing, and information fusion through the dissemination of integrated alerts, warnings, and reports.
• Facilitated and provided communications support during routine and crisis operations for DHS National Operations Center and Front Office leadership.
• Facilitated coordination of intra/inter-Departmental, international, and private-sector operations and activities for current, near-term, and ongoing events, incidents, and threats of national significance.
• Worked with high level echelons to develop long-range management plans for efficient and effective program implementation and administration.
• Influenced managers or other officials to accept and implement findings and recommendations on organizational improvement and/or program effectiveness issues.

Herndon, Virginia, United States

• Planned and carried out projects for collecting detailed data or information from primary sources. Plan and analyze data. Suggested data sources and prepared interpretive reports of limited scope.
• Collected, recorded, and analyzed data/information; identified problems; and performed analysis. I integrated data from several disparate sources to develop trend assessments of likely vulnerabilities in a specific.
• Identified gaps in needed information to complete assessments or reports and took action to obtain the proper intelligence and data to support security threat assessments for operations, policy formulation, and program.
• Represent organizations at meetings, conferences, briefings and established functional groups as a technical expert on issues related to counterterrorism, border security and immigration enforcement.
• Examine and evaluate individuals against various databases to identify and assess potential operational gaps. Use scant information from one database to execute queries in law enforcement databases. I utilized.

Manchester, New Hampshire, United States

• Conducted frequent meetings with Master and Expert Behavior Detection Officers to share information from TSA, identify and resolve problems, and address manpower issues. Also, I conducted one-on-one meetings with each.
• Gave support to Master and Expert Behavior Detection Officers by providing the resources they need to do their jobs and help them obtain and achieve their goals.
• Monitored Behavior Detection Officer’s procedures and ensure compliance with the SPOT standard operating procedures by observing Behavior Detection Officers while on duty.
• Applied knowledge of administrative policies, precedents and procedures as well as management processes, systems and requirements to plan and carry out a wide range of administrative and program activities.
• Assessed program effectiveness or the improvement of complex program and management processes and systems, encompassing difficult and diverse functions, or issues that affect critical aspects of programs.
• Set up and monitor internal tracking systems to ensure that shift and incident summaries are generated along with updating policy and procedure books to ensure they are current.

Boston, Massachusetts, United States

• Establish baseline behavior for security related environment; Analyze individuals behavior within the environment, determine deviation from established baseline and assign appropriate threat level, based on behaviors.
• Review travel documents to determine potential fraud and deception.
• Conduct a casual conversation with individuals who have been classified, based on behavior, as a potential threat to aviation security and identify signs of deception in statements.
• Read and interpreted data derived from NCIC, TIDES, TECS, and NLETS in order to identify potential threats to aviation security. Trained others in reading and interpreting data from these databases.
• Work directly with Massachusetts State Police and or Customs in determining next course of action when dealing with a passenger who posses a threat to aviation security.
• Participate in joint law enforcement or other types of intra- and inter-agency exercises, training assignments, etc., and assess behaviors and movements of individuals at airports/transportation terminals.