Working within AT&T's business solutions group as a member of their Network Solutions team to design and road map the County of San Diego's network infrastructure, unified communications, and mobile device management strategy.

LANtelligence is a leading Unified Communications solutions company. Our technical support staff has vast experience in design, implementation and support.- My primary role with LANtelligence is a tier II technician. However, I've been transitioning into a Sales Engineer role with a focus in SD-WAN solutions. I have been designing, implementing and supporting VeloCloud and InSpeeds SD-WAN solutions mostly. This includes review and assessment of customer's network topology to determine the optimal design for a network with an SD-WAN solution. We provide support for hundreds of companies across North America and Europe. - Provide advanced support of ShoreTel UC and Contact Center applications. - Provide network troubleshooting, analysis and monitoring for customer experiencing adverse performance problems with their unified communications systems.- Project management of system upgrades and migrations.

Contractor for Anonymizer, Inc. and performed as a tier 1 level Network Operation Center working in a majority Linux environment. Assisted in the planning, logistics, and execution of a data center move across town. Gained valuable experience in Linux systems such as CFengine and Fully Automated Installs (FAI). Configured and shipped Juniper switches and routers for our VPN clients gaining valuable experience with JunOS and ScreenOS. Worked with many virtual systems utilizing VMware with both Linux and Windows environments. Monitored performance with Nagios, HP Tools, Osiris and Swatch Alerts.

Command program manager for Tactical Local Area Network systems. TACLANs are ready-to-deploy systems used for field operations during navy SEAL exercises and training scenarios. Tested and prepared the systems for proper operation and trained users how to set them up. Developed a new baseline load for enhanced performance and efficiencies that became the standard for all training units.Maintained network security policies, addressed server security issues and applied appropriate security patches and upgrades.Handled safeguard Communication Security materials and information.With a small team, upgraded and replaced over 200 computer systems. (Naval Special Warfare Center)

Successfully administered Windows server environments, user management with Active Directory, Exchange systems, SNMP monitoring, system hardening, DNS and DHCP service management and troubleshooting. Monitored and tested network performance, resolved bottlenecks, enhanced performance, troubleshot systems/networks, and created task schedules.Served as System Administrator for various naval tactical systems including: Naval Messaging Automated Communication System (SUN Solaris); Global Command and Control System Maritime 4.0 (Windows 2003); Combined Enterprise Regional Information Exchange System (Windows 2000). Awarded the Navy Marine Core Achievement Medal for the successful performance as the Project Manager responsible for planning and executing the configuration and deployment of all computer requirements to support over 300 new users during a major international exercise with South Korea. Directed a team of six personnel in the installation of more than 19,000 feet of network cable, and configured and deployed thirty Combined Enterprise Regional Information Exchange System Korea computers, and sixty-eight multi-level thin clients.Served as the work center supervisor of the tactical systems division. Supervised a team of fourteen personnel responsible for the daily operation and administration of five different systems consisting of twelve servers, 300 computers, and 400 users.Held the position of Leading Petty Officer of the Navy Message Center division. This division had a staff of eight, and was responsible for the accurate preparation, processing and transmission of 1,200 naval messages daily.Manned the Systems Control Supervisor watch managing the help desk, technical control (off ship communication), navy messaging, and the Top Secret communication center in a 24/7 high tempo environment on Commander 7th Fleet's communication flag ship.

Served as the Naval Messaging Automated Communication System(NAVMACS) Administrator. NAVMACS is a Sun Solaris system responsible for receiving, transmitting, formatting and the proper distribution of naval messages for the ship. Maintained network security policies, addressed server security issues and applied appropriate security patches and upgrades.Handled safeguard Communication Security materials and information. Keep a daily check on all Top Secret and Classified Information stored in the safe.Performed preventive maintenance on all communication and damage control equipment that the division was responsible for.