Senior Enterprise Account Manager
CurrentI am responsible for managing 12 Enterprise accounts and the primary contact for introducing new technologies, providing attractive commercial and technical solutions. My role involves building strong relationships with my clients and ensuring they know that my main focus is customer satisfaction. I do my best to work with a sense of urgency when dealing with my customers in order to provide the best customer experience. My 18 years at Optus Business (OB) has benefited me in numerous ways and has allowed me to have a great understanding of the industry and how to get the job done. I believe that you can only expect to get back what you put in. I also believe in treating customers with the same level of professionalism that I would like to be treated.Of the 18 years in OB, I have achieved the annual sales award, Pacesetters, on 12 occasions, including the most recent financial year. I am very proud of this achievement as customers will only buy from those they can trust.In FY 15/16, I also achieved the ultimate award within OB, Number 1 Club. The reward was an amazing holiday in Scotland and Ireland for 10 days in August 2016. This award meant more to me than any other award I have been fortunate to receive in my working career.
