David Bowers Email & Phone Number

Secret Clearance with DoD; Background includes 13 years military experience; 15 years of operating on classified and unclassified networks, installation, testing, upgrading, troubleshooting, support, and maintenance of LANs/WANs; Active Directory and System and Network Administrator for Dell servers; Experience in working with customers onsite and remotely to resolve various software, hardware, cabling, and networking issues to include , printer problems, router / switch issues, physical wiring connectivity issues and Access Conrol(AC) problems; Upgraded hardware and installed operating systems on various types of servers and workstations and properly administered AC policies, security settings, and applications to conform to the company policies. Proviced Tier 2 technical support for various satellite communications (SATCOM) systems. Sizes range from very-small-aperture terminals (65cm and 95cm), Satellite Communication Transportable Terminals (1.3 and 2.4m), and 9.2m KA/KU band antennas. Conducted troubleshooting procedures to resolve various hardware, software, and SATCOM implementations with end-users.

Listed skills include Leadership, Microsoft Office, Customer Service, Microsoft Excel, and 1 others.