David Boyd
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David Boyd Email & Phone Number

Customer Experience Manager Metlink at Greater Wellington Regional Council
Location: Wellington, New Zealand, New Zealand 12 work roles 2 schools
1 work email found @gw.govt.nz LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Role
Customer Experience Manager Metlink
Location
Wellington, New Zealand, New Zealand

Who is David Boyd? Overview

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Quick answer

David Boyd is listed as Customer Experience Manager Metlink at Greater Wellington Regional Council, based in Wellington, New Zealand, New Zealand. AeroLeads shows a work email signal at gw.govt.nz and a matched LinkedIn profile for David Boyd.

David Boyd previously worked as Acting Senior Manager Network and Customer Metlink at Greater Wellington Regional Council and Head of Customer Experience Design at New Zealand Post. David Boyd holds Bsc, Geography from Victoria University Of Wellington.

Company email context

Email format at Greater Wellington Regional Council

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{first}.{last}@gw.govt.nz
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AeroLeads found 1 current-domain work email signal for David Boyd. Compare company email patterns before reaching out.

Profile bio

About David Boyd

Leadership; Customer strategy; Customer experience design; Design-thinking; Facilitation, Community engagement; Digital transformation; Product development; Customer-led culture change.

Listed skills include User Experience, Experience Design, Strategy, Information Design, and 31 others.

Current workplace

David Boyd's current company

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Greater Wellington Regional Council
Greater Wellington Regional Council
Customer Experience Manager Metlink
Wellington, New Zealand
AeroLeads page
12 roles

David Boyd work experience

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Customer Experience Manager Metlink

Current

Wellington & Wairarapa, New Zealand

Leading the human-centred design of strategy and services for the Wellington region's public transport – ensuring that Metlink customers enjoy the best possible experience before, during and after their journey. I have a strong focus on transformation initiatives including the review and improvement of the regional transport network and the digital.

Apr 2016 - Present

Acting Senior Manager Network And Customer Metlink

Wellington And Wairarapa

Senior leadership responsibilities extended to include responsibility for the design and continual improvement of Wellington's public transport network.

May 2022 - Feb 2023

Head Of Customer Experience Design

Established and led a team focused on championing customer-led design across New Zealand Post – ensuring that products, services and business strategies are designed around the customer. A key part of the role was leading a change across all levels in the business – from the grass roots to the Board – to become a digitally focused customer-led business.

Jul 2011 - Mar 2016

Head Of Design Services / Experience Design Strategist

Established and led Datam's Experience Design team, focused on providing information design, usability design and design-thinking consultancy within the business and to Datam customers.

Aug 2010 - May 2011

Head Of Youxd

Established and led YouXD, Datam's (formerly Datamail Group) customer-facing experience design business unit focused on creating user-friendly customer interactions and information design. After a year the brand was merged and operated as part of the parent Datam brand.

Jul 2009 - Aug 2010

General Manager / Creative Director

Leadership of Communication Arts design business and its transition from graphic design agency to a usability and information design capability better aligned to its parent company, Datamail Group.

May 2006 - Aug 2009

Creative Director

Capiche Design Limited

Creative Director at a multi-disciplinary creative agency. The role included team leadership, brand strategy, brand identity design, corporate communications design, creative for print and radio campaigns, signage, wayfinding, information design and web design.

Apr 2001 - May 2006

Senior Designer / General Manager

Em Design / Missen Design Group

As part of a boutique design consultancy I was involved in a broad range of activity providing strategy, account management and design – including brand identity design, corporate communications design, signage, wayfinding and information design.

Dec 1997 - Apr 2001

Information Designer / Studio Manager

At London Underground I established and managed an in-house design studio charged with the design and production of information graphics, exhibition design, promotional and corporate communications collateral for the project teams of two large engineering projects – the Jubilee Line Extension and CrossRail.

Oct 1991 - Dec 1994

Graphic Designer

Department Of Survey And Land Information

Design of corporate communications and cartography.

Feb 1990 - May 1991
2 education records

David Boyd education

Visual Communications Design

Wellington Polytechnic
FAQ

Frequently asked questions about David Boyd

Quick answers generated from the profile data available on this page.

What company does David Boyd work for?

David Boyd works for Greater Wellington Regional Council.

What is David Boyd's role at Greater Wellington Regional Council?

David Boyd is listed as Customer Experience Manager Metlink at Greater Wellington Regional Council.

What is David Boyd's email address?

AeroLeads has found 1 work email signal at @gw.govt.nz for David Boyd at Greater Wellington Regional Council.

Where is David Boyd based?

David Boyd is based in Wellington, New Zealand, New Zealand while working with Greater Wellington Regional Council.

What companies has David Boyd worked for?

David Boyd has worked for Greater Wellington Regional Council, New Zealand Post, Datam, Communication Arts, and Capiche Design Limited.

How can I contact David Boyd?

You can use AeroLeads to view verified contact signals for David Boyd at Greater Wellington Regional Council, including work email, phone, and LinkedIn data when available.

What schools did David Boyd attend?

David Boyd holds Bsc, Geography from Victoria University Of Wellington.

What skills is David Boyd known for?

David Boyd is listed with skills including User Experience, Experience Design, Strategy, Information Design, Graphic Design, Customer Experience, Design Thinking, and Design Strategy.

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