David Boydston, Pmp, Cdcmp Email and Phone Number

✔ Manage Federal data center services for US West region✔ Cleared program management✔ New data center construction and accreditation✔ Successfully increased Federal revenue-ready whitespace by 300%

✔ Tasked with expanding IMC's portfolio of data center services✔ Establish new partner and vendor relationships✔ Program Management for Federal and Commercial customers

✔ Held direct accountability for 6 data center locations across US and Canada. ✔ Provided technical leadership to a team of 14 resources responsible for coordinate and executing IT service delivery functions. ✔ Concurrently provided oversight of various infrastructure projects, managing the full project lifecycle, including requirements analysis, design and implementation. ✔ Partnered with senior leadership on strategic planning, process improvement, cost analysis, capacity planning and reporting. ✔ Collaborated with all functional IT areas, including OS team, Network, SAN and application teams on projects. ✔ Served as the point of contact for the SSAE-16 program regarding data center physical security and environmental controls. ✔ Orchestrated the consolidation of 6 data centers down to 3, leading to a $90K+ monthly savings; oversaw the live migration of 12 customers/30 servers, ensuring minimal downtime. ✔ Coordinated and led projects for ERP and EMR managed services customers, including scope development, solutions, procurement, installations and ongoing support. ✔ Directed SAN Capacity projects; added 300 terabytes of usable storage to the SAN infrastructure in 2 different locations, optimizing infrastructure improvements based on customer service requirements.✔ Recognized as Data Center SME (subject matter expert) with direct responsibility for overseeing consolidation efforts and contract issues.

✔ Progressed through roles, taking on additional responsibilities based on outstanding performance. ✔ Provided complete oversight of data center and program operations for the Federal Division, including building and managing a team of 25 and a $10M budget. ✔ Coordinated, managed and executed various service delivery and engineering projects, focusing on government clients/contracts. ✔ Oversaw the delivery of quality service to ensure high level of customer satisfaction. ✔ Held direct accountability for strategic planning, process improvement, project management and data center operations. ✔ Drove the successful completion of all projects on-time, within budget and within established expectations and state or federal government regulations. ✔ Oversaw multiple projects simultaneously, managing data center operations, access control, A/V systems, IP surveillance, structured cabling and telecommunications. ✔ Monitored project deliverables, interacting with project teams and customers to ensure overall satisfaction. ✔ Directed a project in Korea, replacing severely aged equipment that was in direct support of the US forces across 26 bases. Ensured the on-time equipment upgrade, leading team of US and offshore contractors. ✔ Consolidated the data center project team’s reporting structure and processes to improve efficiency and decrease headcount, leading to significant cost savings. ✔ Directed an extensive analysis project, traveling to multiple sites across the US for a home building manufacturer client to assess their old infrastructure and wireless network; developed a detailed recommendation report, which led to a $2M follow-up contract for new server improvements/implementations.

✔ Directed daily operations and projects for 12 global data center locations across the US, UK and Netherlands. ✔ Took on additional role to provide indirect supervision of 10 global sites via 3rd party contracts with locations in Japan, Singapore, Germany, Australia, Spain, Brazil, Switzerland and France. ✔ Oversaw service delivery activities, process integration and improvement, team leadership, project management and vendor relations to support the attainment of operational goals. ✔ Partnered with senior leadership on strategic planning, capacity planning and cost analysis/reporting. ✔ Owned the global data center support matrix, service delivery DOUs and vendor relations for all facilities. ✔ Consolidated and standardized support documents and processes across all locations. ✔ Led Cloud team personnel consisting of both employees and contractors; coordinated and facilitated performance evaluations to ensure all client expectations were met. ✔ Built and managed vendor relations to support data center operations, including hosting providers, structured cabling contractors and raised floor service providers. ✔ Instrumental in the design and implementation of new data center builds, ensuring the successful completion within budgetary and schedule guidelines. ✔ Managed the SSAE-16 type II program and subsystems, including Main Electrical Switchgear and Power Distribution, UPS system, generators and fuel tanks, fire detection, alarms and suppression, HVAC systems. Security cameras and audible alarms. ✔ Worked extensively with process and procedural development during change of control and best practices. ✔ Designed and implemented structured cabling projects, including single racks, small pods and full facility remodels.

✔ Served as the onsite technical manager, supervising personnel across XO Communications data centers in San Jose and Fremont, CA. ✔ Managed all data center infrastructure activities, including HVAC and power systems, servers, network and hardware. ✔ Oversaw the staffing of all data centers to ensure all daily operational goals were met. ✔ Served as project manager for the decommission and relocation of thousands of assets during data center relocation; handled all project functions, including scheduling, movement and budget management.

✔ Data center and server infrastructure operations for two facilities located in San Jose and Fremont, CA.✔ Day to day operational support for thousands of production servers, SAN, and network devices.✔ Assisted site facilities technician in operation and support of the backend data center critical infrastructure.

✔ First and second level technical support for web hosting customers in a mostly Unix environment