David Boyle Email & Phone Number

Manchester, England, United Kingdom

Playing a major role in designing the future business and operating model of BT.In BT Global we are creating new customer solutions on a new IT stack and, by doing so, rethinking the experience of our customers and colleagues, and re-imagining how we work end to end. In BT Global we have organised a multi-disciplinary team of people to deliver this transformation, we call this DigiCo.We solve for the needs of some of the world’s largest and globally distributed companies, our products and solutions are a mix of great software, people, logistics, our expertise, and our networks. Thus, bringing together these capabilities of our company into products and services to our customers requires a strong co-ordination and drive to ensure that all the elements come together to bring customers the experience and the service they expect.Launching Products, whilst delivering continuous deployment of new features and maintaining a smooth customer journey on the product roadmap.My role is to always be someone who can deal with both complexity and ambiguity, keep teams motivated and focussed on the goal, able to identify and remove impediments, be able to manage across multiple delivery methodologies (scaled agile, waterfall, prince, MSP etc.) I need to embrace what works for the teams, coach and support them to continuously improve and be their best-self.

Warrington, England, United Kingdom

Reporting to Director of People & Change & MD, responsible for:• Set up, design & develop a centralised function & strategic and group wide agile 'Change Framework' to drive all projects & programmes to the highest quality, efficiency and effectivity, within budget parameters, whilst focusing on future-proofing outputs to adapt to modern business methods ensuring added business value.• Leading all transformation & 'Change' activity & providing governance & expertise on any 'Business Led' activity• Leading & developing the Change Team, including Project Managers, Business Analysts, PMO function • Owning & managing the Projects across a broad spectrum of projects / programmes within a large Portfolio.• Working with the MD to set up & manage the Ombudsman Services business plan ensuring guided advice to directors to ensure accountability & on track delivery.Results included:• Development of a high performing team, a multi award winning flexible department • Championing best practice whilst delivering high impact, complex business and digital transformation with theright behaviours, innovation & agility.• Significant operational efficiency & time improvements, cost reduction and reputational risk reduction• Successful development of the business plan ensuring clarity on accountability & key milestone delivery.

Manchester Area, United Kingdom

Successful delivery of critical projects to support business strategy across the Technology Demand & Delivery portfolio specialising in Security related and Compliance change, and Consumer, Business and TechnologyResponsible for:• Successful delivery of a multi-million pound budget, for multiple complex projects including critical projects to support business strategy. high profile Fibre, compliance and resilience programmes• Programme management of technical design, delivery, implementation to operations and technical support teams to meet the wider high profile multiple project requirements, timescales & quality criteria for brand new nation-wide fibre cabinet upgrades.• Internal and external stakeholder management & collaboration across teams, to ensure delivery of high quality products & services to market, to time, cost and quality during a high pressure market environment.• Leading & motivating cross-functional teams to model collaborative working in a matrix structure, and behaviours to ensure objectives and deliverables were met enthusiastically, whilst keeping the customer journey, commitment to quality & outcomes central to delivery.

Warrington, England, United Kingdom

Responsible for delivery & the end-to-end management of new business clients & multiple projects department for an international business process outsource company. Transformation delivered included:• Outsourced procurement solutions, inventory management, stores management, software development & integration, staff transfers, physical site implementation & transactional processing to newly signed clients. • Management of an internal dept and of new client relationships ensuring all customer requirements and delivery of products were exceeded. • Key role in the tender process supporting the Business Development Director through large blue chip client presentations & engagement.• Delivery of agreements - ensuring £million savings, cost reductions & efficiencies were realised & implemented.

World Wide

British Foreign & Commonwealth Office - British Embassy, Sana'a, Yemen.Ernst & Young - Luanda, Angola. Eni (Italian Oil Major) - Iraq Wide.Worley Parsons & Bredero Shaw - Nigeria Wide / Niger Delta, West Africa• Successfully created, implemented and managed multinational / cultural teams, whilst responsible for delivery of high value, complex multiple business change transformations across the developing world, through Africa and the Middle East for large corporate high profile clients / companies or host government.