Part of the Enterprise Governance Risk and Compliance (EGRC) team responsible to assist with the design, build, implementation of EGRC processes, technical requirements, and supporting GRC tools to support evaluation and monitoring of enterprise wide information security to ensure compliance with Information Security policies and standards, regulations, laws, and industry standards (GLBA, FFIEC, HIPAA, and PCI DSS). Leverages technology to aggregate controls, risk, and compliance information to rapidly identify and report exceptions, to ensure information quality, to streamline processes to gain efficiencies, and to ensure effectiveness of the information security program. As needed to support the EGRC Manager, meet with regulators, auditors, and management to assist with the management of company risk as it relates to these areas and to represent the information security management governing body. Keeps abreast of industry trends, emerging risks, and legal and regulatory changes. Assist with the development, maintenance of enterprise-wide information security related metrics. Reporting and metrics to include risks assessments, application security assessments, information security policy/standards approvals and exceptions, supplier security assessments, information security incidents/breaches, preventative/corrective actions, information security related initiatives, and other similar information associated with information security. Other software skills include RSA Archer, SAI Modulo Risk Manager(Digial Manager 360), modSIC, Microsoft Office suite (Word, Excel, Power Point, Publisher, Access DB) SharePoint, Viso, and Windows 7, and Windows 10.

I was part of the Enterprise Technology Operations (ETO) Team, we drive processes and services maturity across Technology Operations Group (TOG) using a common, consistent framework and governance approach. Ensures IT operation effectiveness, IT availability/continuity, and minimizing interruptions and regulatory incidents by leveraging consistent governance, practices, tools, methodologies, metrics, and measurements. Our team provides product ownership and support for Project Management (PM) and Systems Development Lifecycle (SDLC) processes and tools. Our team is responsible for working with divisional leadership, external stakeholders and technical support experts to devise product strategies and support the requirements and implementation of technology tools to meet business objectives.Current responsibilities include but not limiting to being a champion for ongoing support of continuous delivery and integration processes within AGILE Environments on a daily basis for controlled build tools, (uBuild, Jenkins, GitHub, uDeploy, Gradle, and Blackduck), used to perform application build automation. Other software skills include JIRA, Microsoft Office suite (Word, Excel, Power Point, Publisher, Access DB) SharePoint, Viso, and Windows 7 Server. I (internally) published the Wells Fargo security model for IBM Urban Code Build (UCB), and Cloudbee's Jenkins (Enterprise).

I was responsible for Continuous Integration(CI), Continuous Delivery(CD) processes in AGILE, and KANBAN Environments on a daily basis. I set up automation builds and releases with configuration using Release Manager 2010, 2013, 2015. I performed automated and manual software builds, installs, packaging, and deployment tasks for Test and Production environments including but not limiting to Server Manager Updates, IIS Configurations, Authorizations, App Pool Identities and maintaining web.configuration and app.configuration files. I was able to reduce ETL batch processing time from 3 hours down to 22 minutes! Served as Lead member of several Application and Project teams/SCRUM Teams; worked with other team members to troubleshoot issues in daily stand-up meetings. Provided Routine (Daily, Weekly, Monthly and Quarterly) Reports and metrics to Upper Management and Team members. Maintain update/modify, schedule, implement, postpone, signoff and close all (including SEV1’s) Deployment Requests for all AgFirst employee’s using ClearQuest. Provided full back up and primary On-call support resource for the Change Control Team on a routine afterhours/weekend rotation basis. Maintained current process documentation; enforced Change Control processes and standards using Team Foundation Server (TFS), Visual Studio 2010, 2013, Release Manager 2010, 2013, 2015, IBM ClearQuest/ASSYST, Microsoft SharePoint 2010, Microsoft Office 2010, Microsoft Outlook 2010, SnagIt, Beyond Compare, Windows 7, Windows Server 2003, 2008R2, and 2012, IIS, Server Manager, Mainframe Enterprise Environments, Librarian, JCL, JOBLIBs, PROCLIBs, SYSINs, and SRCELIBs. Eighteen years’ experience with Microsoft Office (Word, Excel, Power Point, Publisher, Access DB). Over eleven years’ of expertise in Research and Development of applications in change control and version control functions to continually improve skills and stay in touch with market trends in this field.

I was responsible for all four state sites (AL, NC, VA, WV) deployments during the development lifecycle of the Women Infant and Children (WIC) program. I was responsible of application and development of WIC program and all four states sites(AL,NC, VA, WV) across multiple servers by running mage processes, and managing, merging, code editing of all manifest files, environment files and all web.configuration files. I was responsible of backing up SQL Databases for all four state sites using SQL Server 2008 Studio and then transferring backup files to a secure internal server using Filezilla and WinSCP FTP/ SFTP connections. Seventeen years’ experience of creating training materials and/or train other personnel in change control and version control standards, usage, and training documentation. These training documents and materials have been posted in a corporate collaboration website so others can refer back to them. Ten years’ experience of monitoring and maintaining user profiles and passwords verification for security permissions. Ten years’ experience of building, installing and deploying code onto Web servers. Mentor other analysts in the department. Ten years’ of expertise in application and development in change control and version control functions to continually improve my skills and stay in touch with market trends in this field. Skill sets include but not limiting to ten years’ experience of the following applications, software tools and servers: Lotus Notes, Apache Tomcat, Web Server, Application Server, Batch Server, ODBC, SQL Server. SQL studio, TSQL, SQL+, DB2, DOS, Microsoft Windows XP, Beyond Compare, Adobe, Microsoft Office (Word, Excel, Power Point, Publisher, Access),Windows System commands. Five years of PERL scripting, Microsoft Windows Servers (2003,2008). Three years of Microsoft 7, Web Server, APP Server, SVN, Helpdesk, and Site Manager. Over one years’ experience of Jenkins Server for automation processes, JIRA, Filezilla and WinSCP.

I was responsible for the system administration of software version control or the change management software for complex projects. I was the senior SCM Harvest Administrator. I supported 180+ developers, users, testers and managers regarding code storage, builds, release notes, and movement of code from development through the test phases and into the production environment life cycle. I have nine years' experience of monitoring and maintaining user profiles and passwords verification for security permissions. I build, install and deploy code on multiple Web servers. I routinely perform Oracle DB backups and query reports using SQL to help maintain performance issues with Oracle DB (25-30GB). We use SVN and CA SCM Harvest to help manage the code and use automation tools such as Nolio to help support our processes and procedures. I mentor other analysts in the department. I have sixteen years' experience of creating training materials and/or train other personnel in change control and version control standards and usage, and written training documentation. These training documents and materials are posted in a corporate collaboration website so others refer back to them. I have nine years' expertise in change control and version control functions in application and development to continually improve my skills and stay in touch with market trends in this field. Skill sets include but not limiting to Lotus Notes, CA SCM Harvest, Forest and Trees reporting, Harvest Dashboard reporting, HarWEB, Harvest Agents, Apache Tomcat, Presentation Server, Business Server, Communication Framework Server, Web Server, APP Server, Citrix Server, Dashboard reporting, OLAP, ODBC, SQL Server. SQL studio, TSQL, SQL+, Oracle, DB2, AS/400, JCL, CICS, DOS, Microsoft Windows XP, Microsoft 7, Adobe, Visio, Nolio automation, SVN, Tortoise, ANT, PERL, ITIL, Helpdesk, Beyond Compare, Six Sigma, Jenkins, JIRA, and Microsoft Office (Word, Excel, PowerPoint, Publisher, Access), Windows Systems.

I was responsible for the design, code and testing, maintaining and implementation of applications software by following ISSM standards for the TRICARE Adjudication Systems. My focus was on design and management of complex engineering projects over their life cycles. I participated in component and data architecture design, and performance monitoring. I continued to learn the OCR and EMC pre-entry functionality. I provided support by processing the Medicare COB eligibility files and recreate the Claims files. I have seven years’ experience of documenting daily processes. I provided daily plans and weekly status reports in a timely fashion. I have five years’ experience of Microsoft Windows XP, Microsoft Office (Word, Works, Excel, Power Point, Publisher, Access DB). I managed the Hotline calls. I completed MQ Series training. I graduated from the BCBS of SC ELTP program with high success. My skill sets include but not limiting four years’ experience of COBOL programming, JCL, CICS, DOCULIB, COPYLIB, VSAM files, ISPF, CLIST, REXX commands, IMS, and ISO 9000.

Develop and produce standard reports using Crystal Reports and CA Easytrieve programming for the Benefit Files Area. Knowledge of Procedure Master File, Group and Contract Files, Memberships and Claims Files. Mentor to analysts in the department. Completed beginner, intermediate and advanced Microsoft Office (Word, Excel, and Access DB). Three years’ experience of documenting daily processes. Create training materials and/or train other personnel in Group and Individual. Over one year experience of Crystal Reports and CA Easytrieve programming, Microsoft Windows, and Microsoft Office (Word, Works, Excel, Access DB).

Responsible for Group Headers for Group and Individual for Small Group Companies. Ensure quality control of all Group Headers to ensure NMIS audit rate is met. After improving our daily processes for Group and Individual, our team did not receive an internal audit error for the entire year. Utilize DB2 training from other co-workers to improve Group and individual file quality. Mentor other analysts in the department. Two years’ experience of documenting daily processes with concentrated efforts on process improvement, optimization methods, documentation and risk management tools.

Co-owner, co-founder, producer and audio engineer at Hidden Tracks recording studio. Our hardware inventory consisted of but not limiting to: Mac OS, Tascam ¼” reel to reel, Mackie mixing console, Shure SM57/SM58 mics, mesa boogie amps, Peavey amps, DBX rack mount compressors, limiters, and signal processors, Gibson electric guitars, Yahama acoustic guitars, Ibenez bass guitars, Ludwig drums and Korg Triton Workstation keyboard. Our software inventory consisted of digital ProTools.