I lead and support a multidisciplinary team of Airspace Regulators that oversee the Airspace Change Process, providing expert advice, guidance and direction on complex aviation issues. I act as a focal point within Airspace Regulation for matters relating to the coordination and use of new airspace users, taking account of the need for integration of emergent user groups, including Unmanned Aircraft Systems, Advanced Air Mobility, High Altitude, Future Flight Challenge and the BVLOS/TRA Sandbox. I support, develop and implement policies for the safe and integrated operation of emerging user groups, ensuring that policies such as the UK and JARUS SORA are developed in partnership with other National Aviation Authorities, academic researchers and industry subject matter experts, to align with national and international regulations and safety management principles. I act as a subject matter expert to working and delivery groups within the UK CAA, including Target Level of Safety (TLS), C2 link, Detect and Avoid (DAA), Electronic Conspicuity (EC), Unmanned Traffic Management (UTM) and Military Aviation Authority (MAA) coordination. I am also Principal for Off Route Airspace, where I lead a team that oversees Airspace Restrictions, Emergency Restriction of Flying (ERF), Air Intercept and Lost Communications, which require co-ordination across multiple government agencies including DfT, MoD, Home Office, Cabinet Office, Police and NATS. I support and at times, deputise for the Manager of Airspace Regulation.

As a Boeing 737 Captain I was responsible for a £40million aircraft and the safety and well-being of 200 passengers and crew on a daily basis, flying to destinations from Scandinavia to the Canary Islands and across Europe to the Eastern Mediterranean. This role was instrumental in Jet2.com’s award winning customer service, rated the number 1 airline in UK by customer service feedback, top 5 in Europe and top 10 in the world. As Captain I led complex problem solving and support decision making with both senior and junior members of the crew, required to ensure the highest standards of safety in a team where people are the greatest asset. Responsible for realizing company cost saving measures including fuel savings, reduced engine wear, route optimization and weather avoidance based on detailed analysis of pre and inflight data, resulting in a significant cost saving for the company. In a secondary role I was a Human Factors Facilitator which encompasses training design and delivery of in person PowerPoint lessons, along with virtual and online training support. This role also included delivery of fatigue prevention training, mental health awareness, flight safety investigation debriefs and the delivery of Command Preparation courses for First Officers developing towards promotion. As a motivated self starter I highlighted several training deficiencies, providing research into new content and developed lesson plans within the department. These have been adopted into the company’s manuals and have been delivered across the company in initial and recurrent training programs. Part of the original project management team that developed the mental health awareness training program at Jet2.com, alongside the initial concept for a peer support network.

As an RAF Full Time Reservist I conducted the planning, programming and training management of ground and flight instruction for 60 Officer Cadets and Volunteer Instructors. Training delivery included individual and group Powerpoint presentations, extensive written supporting documentation and thorough record keeping using Excel spreadsheets. This role required management of an essential relationship with an external service providers Babcock, who supported the squadron with a multi-million pound civil contract to provide aircraft and engineering facilities. Following a training needs analysis, I became project manager for a bespoke leadership training programme which I designed and delivered to further the Officer Cadets development towards selection for full RAF service. During this period I was the RAF Flight Safety Officer at the airfield, the Flight Operations duty officer on a bi weekly basis and was given temporary command of the squadron for several periods of Commanding Officers absence. Completed the RAF Interviewing and Selection Officers Course, in order to recruit RAF Reservists to the Squadron.

Conducted complex airborne surveillance operations with a small close-knit team in Kuwait and Iraq on behalf of the UK Ministry of Defence. Operating by day and night for multinational customer groups, to produce high quality essential mission intelligence for military command and control. Limited description given due to Developed Vetting security classification.

Detached to 'Operation Herrick' as Mission Commander and Aircraft Captain flying the Sea King helicopters in Southern Afghanistan, including the notorious Helmand Province and Pakistan Border area, requiring Developed Vetting to be completed for a secret security clearance. Collaborated with several other teams, units and nations to plan and co-ordinate aviation support to nominated customer groups from Private Soldier to Secretary of State. Decision making and problem solving in difficult combat conditions by day and night in an extreme environment. Acted as Squadron Duty Officer on a weekly basis to plan and programme flights, using detailed analysis of intelligence data and multi national tasking requirements. Additionally, as the Squadron Press Officer I acted as the relationship manager for all journalists and photographers, whilst personally delivering a written communications strategy with both internal and external agencies, resulting in publication in the national press. Project Manager for the coordination of an important morale boosting visit by the BBC Top Gear presenters to the deployed troops in Helmand Province.

Selected to represent the Royal Navy on exchange with the Royal Air Force in the instruction of basic training, from first day in HM Forces to graduation as an Officer. Used facilitation and personal development techniques to enhance communication, teamwork, command, management and transformational leadership. This involved teaching, facilitation and presentation skills in a wide range of group sizes from individual mentoring to presentations with audiences up to 600 trainees and staff. This personal development training included profiling and techniques such as SDI, MBTI and Transactional Analysis to aid in the growth of self awareness and emotional intelligence. During this role I became lead officer for bespoke Remedial Instruction, before being invited to be one of the change managers in the Course Design and Implementation team, for an end to end cultural rewrite of Officer Training at RAF College Cranwell. On the implementation of the new course I became a Training Standards Supervisor for 120 Instructors where I delivered the ‘train the trainer’ course and standardised leadership instruction in both the classroom and field, contributing to an overall student success rate of over 98%. In a secondary role I was the Treasurer of one of the RAFs largest Officers Messes and as financial manager for funds of around £600,000pa, I ensured compliance with both accounting and members requirements. Completed the Intermediate Command and Staff Course (Maritime) at the Joint Services Command and Staff College Shrivenham at post graduate level.

Completed Arctic and Extreme Environment Survival training in Norway, Operational Sea Training aboard HMS Ocean and two Tactical Leadership Training exercises in Scotland flying a Sea King Helicopters. Operational deployments to Northern Ireland and Bosnia Herzegovina in support of UK and NATO objectives. As a Royal Navy ‘Divisional’ Officer I managed the career progression and welfare of a number of Engineering Ratings within the squadron and acted as Squadron and Station Duty Officer on a regular basis. The role required day to day management of general welfare issues, annual report writing and personal development. During the years that I spent in this role, I dealt with challenging welfare issues such as bereavement, marital breakdown, mental health issues, long term illness of dependants and extension of deployments overseas. This required empathy and compassion to be balanced against the needs and rules of the organisation, something which is very much at the forefront of my management style. Project Manager for the implementation of an employee assistance initiative for 36 squadron pilots, which monitored overstretch of personnel.

Command, leadership and management training at BRNC Dartmouth followed by flying training and aircrew survival courses. Awarded the Academic Trophy for Joint Elementary Flying Training and the Augusta Westland Trophy winner for Advanced and Operational Flying Training.

Architectural Technologist in a medium size public sector office, working on a range of buildings from schools to leisure centres. Project Manager for refurbishments, extensions, adaptations and new build projects up to £1.5million. Part time study for ONC, HNC and Building Surveying Degree.