Provides analysis and reporting on Manhattan high street retail real estate, focusing on leasing activity and absorption, rental rate trends, consumer spending patterns and demographic profiles, and retail property investment sales.Provides continuous updates to agency brokers on new opportunities by prospecting relevant trade areas and collecting and disseminating market information.Supports strategic leasing decision-making by leveraging availability and asking rent data to identify target properties based on client requirements.Supports Valuation & Advisory and Capital Markets teams by sourcing and analyzing detailed retail lease comparables, and ensuring accurate and timely data for property valuation reports.

Led the production of real estate market reports for presentation to leadership, the public and stakeholders including office and retail brokers, residential and hotel developers, property owners, elected officials, and local businesses owners.Leveraged data and reporting to promote and advance Lower Manhattan as a leading 21st century business district.Maintained quality and accuracy of internal databases and models.Analyzed data and communicated trends on all aspects of the office, residential, retail, employment, hospitality, property development, tourism, and transportation sectors in Lower Manhattan.Collaborated across teams to advance research and economic development planning initiatives.

Led Salesforce development for the FloodHelpNY Home Resiliency Audit Program, a capital needs assessment program for NYC homeowners in high-risk flood zones focused on mitigating flood risk and flood insurance costs:-Designed reports and dashboards -Created custom objects and fieldsdeveloped digital client communication processes-Managed migration of records -Provided training and troubleshooting for external and internal users -Implemented process automation to streamline application processing by using Process Builder and Workflow Rules.Managed cases and applications for FloodHelpNY.Optimized marketing and outreach campaigns by using GIS analysis and data analysis to identify and target eligible clients and properties.Created data visualizations, graphics, maps, and reports in various formats for presentation to the Center’s leadership, funders, subcontractors, Board of Directors, and the public.Collaborated with engineering and legal services subcontractors to ensure the accuracy and quality of program data.Implemented business intelligence initiatives using process modeling and analysis of client survey results to identify and resolve roadblocks in program processes and improve service standards.

Reconciling library holdings with collections databases to improve the quality and accuracy of collections data.