As the PMO Lead for a dynamic and high-impact business transformation portfolio, I am responsible for steering strategic programs that are critical to our organization’s growth and innovation. My role encompasses leading complex mergers and acquisitions, driving technology innovation, overseeing new product development, and modernizing existing products to meet market demands. With a focus on aligning initiatives with our long-term strategic goals, I ensure that projects are delivered on time, within scope, and with maximum value. My leadership in this role is characterized by a deep commitment to excellence, agility, and fostering collaboration across cross-functional teams.

• Develop and maintain relationships to drive pipeline and delivery of multiple projects to clients in the Technology, Telecommunications and Energy sectors. People Leader to 4 consultants providing program delivery and strategic change management professional services• Applied strategic thinking to implement rigorous PMO governance, planning and tools, leading to a 30% faster mobilization and planning for an Oracle Fusion cloud migration program for APAC, EMEA, and Americas operations• Implemented a vision and roadmap to optimize PMO strategy and capabilities enabled by ServiceNow PPM, resulting in improved operational efficiency and leadership alignment within 3 months for a storage-as-a-service technology client• Drove the modernization of a leading professional services association client's IT Architecture & Operating Model, resulting in an on-time project completion and increased team collaboration, leading to enhanced productivity and cost savings in achieving business goals• Utilized influence and negotiation to engage with advisory senior leadership to drive a strategic program to shape the future of business, resulting in a $100M increase in bookings in the first fiscal year through the development of future-state go-to-market collateral and advanced technology prototypes• Improved governance, decision-making and internal reporting cadence for innovation product roadmap and product portfolio, responsible for day-to-day program management, communications, issue resolution and development of scrum masters

• Enhanced realization of strategic goals through the design and stand up of the EPMO within a 6 month timeframe, establishing strong relationships across c-suite and legacy business unit PMOs to prioritize intake and approvals for project requests, governance oversight & progress reporting, resulting in improved cross-functional alignment, communication, and faster decision-making by executive leadership• Influenced legacy PMO leaders from IT, e-commerce, supply chain, marketing, and merchandising to ensure 100% compliance with portfolio/program/project administration methods, practices, and tools, fostering a culture of accountability and efficiency across the enterprise• Identified and reallocated over $10M in funding to the portfolio backlog, enabling the funding of new acquisition and integration projects, resulting in increased business growth and expansion

• Led, coached and mentored 23 PMs and 500+ IT lead and cross-functional resources to become high performing teams delivering benefits via $60M IT project portfolio supporting growth, regulatory compliance, risk mitigation, and productivity improvements for Tyco Integrated Security & Services Americas. Identified opportunity to expand relationships and scale the PMO to execute strategy for Global Customer Excellence and Global Real Estate portfolios within first fiscal year• Transformed underperforming PMO to achieve over 400% growth in portfolio delivery, while cutting PMO operational expense by 14%, driving operational excellence via enhanced governance, prioritization, project delivery, change control, risk management and cost-effectiveness across a portfolio of over 100 concurrent projects and strategic initiatives• Guided the seamless integration of legacy PMOs, aligning global IT to a strategic vision of standardized methodology and PPM tool, migrating 500+ projects and training and mentoring 3000+ internal and external stakeholders. Realized $800k annual synergy savings through large scale PMO Operating Model optimization

• Successfully enhanced PMO functions, showcasing strategic leadership and business acumen, resulting in streamlined processes and improved project delivery for commercial and Federal Government clients• Led enhancements to project management best practices, tools, and templates for 100+ IT infrastructure projects, resulting in a 50% reduction in operating expense and avoiding $1.8M in contractual financial SLA penalties over 12 months• Implemented new methods and tools for project, program, and portfolio management across 70+ client-facing account teams, resulting in standardized practices and increased productivity in healthcare, finance, commercial, and federal government sectors• Aligned a global enterprise on one, common methodology for Portfolio, Program & Project Management, demonstrating strong interpersonal and problem-solving skills, resulting in improved efficiency and consistency across the organization, and contributing to Dell Services being featured in Harold Kerzner’s “Project Management Best Practices: Achieving Global Excellence” 2nd edition 2010

Prior to 2006, held roles as small business owner and operator responsible for all facets of operations management and logistics to import, fabricate and install granite surfacing for commercial and residential projects. Inventor and patent holder responsible for product management of a dice casino game.

• Developed and implemented a successful business development strategy, resulting in a 300% increase in client base in first year. Showcased exceptional leadership in driving the expansion and delivery of PM consulting and training services.• Notable customers & projects included - Blockbuster Entertainment Y2K Program Management, Citizens Communications M&A Program Management, Nortel Networks / AT&T Wireless GPRS Network Program Management, and BlueScope Steel PMO Implementation

• Successfully implemented a PMO using Primavera Project Planner (P3) on the Y2K portfolio for Mobil Oil Corporation, resulting in a 20% increase in project efficiency and on-time delivery• Enhanced project governance by mentoring and supporting a team of 15 IBM project managers and 2 resource managers, resulting in improved project plan development, risk assessment, and status reporting, leading to more efficient project communications and better decision-making• Facilitated the seamless expansion of the solution to the EDS delivery team, leading to a 25% reduction in program overhead supporting their scope of the Y2K initiative, ultimately enhancing overall program delivery and client satisfaction

Enhanced client relationship management by successfully implementing and training corporate teams on Primavera software for Entergy Corporation, MCI Communications, General Electric, and USAA Property & Casualty Information Systems, resulting in increased user adoption, customer satisfaction and repeat business.

Implemented Primavera software and scheduling applications to optimize project timelines, resulting in measured increases in on-time project delivery and improved client satisfaction for Enron, S.I.P. Engineering, DOW Chemicals & Bechtel Energy Corporation.