• As Design Lead, oversee content design of leadership development training programs for federal government employees including senior-level leaders, mid-level supervisors, and individual contributors.• Coach clients ranging from first line supervisors to senior agency leaders using trademarked 360 assessment.• Contribute to Business Development on prospective client calls, written proposals, and developing and maintaining long-term client relationships. Play a key role in securing over $250,000 in revenue annually.• Mentor and train internal and external facilitators on Partnership content and facilitation best practices for in-person, virtual, and hybrid engagements.• Continue roles and responsibilities of Manager-level role below.

• Design and facilitate training programs covering emotional intelligence, change management, building trust, managing ambiguity, driving innovation, and more. Create and manage evaluation surveys and data to further iterate and improve individual training sessions and long-term programs.• Directly supervise four employees and indirectly manage colleagues as design lead and senior program manager.• Serve on internal Leadership Development Strategy Team responsible for development and implementation of organizational design and employee engagement.• Supported the design and roll-out of the Public Service Leadership Competency Model and led project team for website launch. Regularly author competency-specific blog posts on an ongoing basis.

• Provide leadership development services to private sector and non-profit clients as an independent contractor. Offerings include individual or group coaching, team building retreats, strategic planning workshops, instructional design services, and a variety of leadership development trainings (Emotional Intelligence, DiSC, MBTI, Leading Change, DEIA, Science of Leadership, Managing Performance, etc.).• Advise clients on organization design areas including employee engagement and performance management. Partner with individuals and groups seeking to improve relationships, productivity, engagement, and effectiveness in the workplace.

Facilitated the professional development and continuous learning of all employees. Designed and implement methods to improve employee engagement, educate, and recognize performance. • Built innovative virtual and classroom learning experiences, tools, resources, and programs focused on career and professional skills needed to enhance individual & organizational capabilities.• Developed, delivered, and facilitated a variety of training across the company through various platforms (classroom, webinar); team building exercises, employee development, management or leadership training, workshops.• Maintained and executed performance management programs and managed performance cycle processes.• Partnered with executive leaders to understand the business outcomes essential for success, assessed development needs, performed gap analysis, designed and led programs that built people management and leadership skills.

Developed and implemented organizational development programs for an international conservation nonprofit. Designed annual training plan to enhance technical, operational and management skills for staff in 14 countries.• Facilitated leadership and team building workshops and manage initiatives supporting professional development. Created training content and serve as administrator for Rare’s learning management system.• Led culture building and staff engagement initiatives including employee recognition program, culture committee, pulse and annual surveys, and morale building events. • Oversaw Talent Department budget and managed budget setting process.• Responsible for performance management processes including goal setting, performance reviews, calibrations, and compensation.• Provided change management advice to Talent Department and Executive Team before and during implementation of organization decisions, new programs and initiatives.• Performed HR Business Partner services including compensation and benefits, payroll processing, promotion calibrations, succession planning, recruitment, and open enrollment negotiations and administration.

• Provided project management support to department director and managed department budget.• Assisted professors in their research by collecting and analyzing data and preparing documents for publication. • Supervised graduate research assistants and coordinated speaking engagements and public events.• Co-authored reports on topics including federal budget process, small business economics, and state financial budgeting; titles include Looking Back to Move Forward: The 1990 Budget Summit Revisited (2013); Community Sustainability through Economic Sustainability (2012); Report of the State Budget Crisis Task Force (2012).

• Supported General Counsel as Project Director on Memos to National Leaders and Political Appointee Project.• Co-wrote and edited Memos to National Leaders report (2013), which served to inform political and industry leaders about current policy and management challenges and recommend solutions.• Interviewed former and current political appointees and analyzed findings as part of the Political Appointee Project, which seeks to facilitate a more seamless appointment process. • Served as marketing manager for both projects. Designed layout and wrote content for project websites, planned events, managed social media resources, and recorded and edited video footage of events. See www.memostoleaders.org and www.politicalappointeeproject.org.

• Supervised team of over 30 employees including museum educators and program associates. Managed budget and grant allocations for department.• Conducted trainings on exhibit education, leadership and customer service, resulting in higher performance and customer ratings after implementation. Developed and launched employee recognition program.• Administered HR programs including recruitment, payroll, on-boarding and benefits and compensation.

• Delivered customer support to clients by processing orders and ensuring shipments arrived on time. • Assisted factory managers during inventory control inspections and safety trainings.