David Brunson Email & Phone Number

Senior Director of Service Delivery for the Americas region at PerkinElmer, leading the delivery, professional services, consumables, and training solutions. More than 30 years of service management expertise with progressively increasing responsibilities. Strong background in life sciences and industrial applications, covering various analytical techniques such as spectroscopy, chromatography, and mass spectrometry. Key responsibilities and accomplishments include:• Experience leading teams of over 1,000 and instilling a culture of excellence and accountability.• Develop and implement strategies for a high margin service business generating over $400M in revenue.• Manages escalations, maintaining an unwavering commitment to service quality.• Connects with Business Unit product owners to align services with product life cycles.• Proven track record of to continuous improvement and transformation.• Committed to fostering a culture of respect, trust, and loyalty.Let’s connect to discuss how to build best-in-class teams that drive substantial business results while maintaining human dignity in the workplace.Proven areas of expertise include Strategic Planning | Succession Planning | Driving Best Practices | Building High-Performing Teams | Increasing Service Delivery Capabilities | Increasing Profitability | Strategic Leadership | Customer Service Excellence | Six Sigma Process Improvement | Employee Development | Fiscal Growth | Operational Management.