Epic EHR Implementation and Optimization Project, Catholic Health Initiatives (CHI) CHI St. Luke’s Health Baylor St. Luke's Medical Center, Houston, TXo Managed all aspects of Epic implementation for newly acquired practiceso Conducted legacy site assessments and developed optimization planCerner PowerChart Ambulatory, South Central Regional Medical Center, Laurel, MSo Assessed utilization of application across specialtieso Recommended implementation of Dragon to improve physician satisfactiono Projected costs of re-implementation of Cerner vs. cost of new vendor NextGen EHR/PMAccordia Health, Bayou La Batre, ALo Optimized clinical workflows by leveraging NextGen tools including Share, ePCS, User Customizations, Auto Tasking, etc.o Standardized workflows and system configuration to support UDS reportingo Managed implementation of NextGen Behavioral Health

Managed thirty-one sales professionals across three independent marketing/sales agencies Maintained three channels of business (distribution, dealer, box store) Focused on sales management performance to achieve greatest overall impact on business results Coordinated sales support personnel, including customer support, service, and management resources, so that team performance objectives and customer’s expectations are met Proactively inspected sales activity and effort among sales associates, to ensure that the quality and quantity of sales effort met and exceeded company expectations Identified deficiencies in skills among sales associates, and worked to improve individuals’ capabilities through coaching, development, and training Recruited, hired, and developed associates, utilizing company third party marketing/sales agencies Worked with channel marketing to ensure market-level strategy and business objectives are met by the sales team Implemented and managed field support tools, including training programs, productivity initiatives, account and territory planning methodologies, and customer communication tools Assessed, clarified, and validated customer requirements and satisfaction by engaging key customer accounts in conjunction with sales personnel Provided a management-level point of contact for key customers; built and maintained strong customer relationship Built peer support and strong internal-company relationships with other key management personnel. Established productive relationship with product management based on frequent communication, collaboration, and the effective allocation of marketing investment in the marketplace

Managed 12 sales professionals in the southeastern market, including Alabama, Mississippi, Florida, Georgia, Tennessee, North Carolina, South Carolina, West Virginia, Virginia, and Kentucky Mentored other regional sales managers; set benchmarks for performance and best practice

Represented and sold products for the following companies in Alabama, Mississippi, Tennessee, and Kentucky: Oakley SI, Springfield Armory, Mossberg, Trijicon, SureFire, Filson, CRKT, HeviShot, MagTech, Lyman, Boyt, Unity Tactical, Alaska Knives, ProShot